Veterinary Receptionist

2 weeks ago


Saanichton, Canada Saanichton Village Veterinary Hospital Full time

**Job Summary**
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your responsibilities will include scheduling appointments, handling inquiries, and ensuring a welcoming environment for both clients and pets.

**Duties**
- Greet clients and their pets warmly upon arrival at the clinic.
- Schedule and confirm appointments, managing the calendar efficiently to minimize wait times.
- Answer phone calls and respond to client inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records, including updating medical histories and treatment plans.
- Process payments and manage billing inquiries with attention to detail.
- Assist veterinary staff with administrative tasks as needed, including laboratory experience when applicable.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Provide information on preventative care and wellness services to clients.

**Qualifications**
- High school diploma or equivalent; additional education in veterinary technology or related fields is a plus.
- Previous experience in a veterinary clinic or animal care setting REQUIRED.
- Strong customer service skills with a friendly demeanor towards both clients and animals.
- Excellent communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Laboratory experience is highly desirable but not mandatory; willingness to learn is essential.
- Proficiency in using computer systems for scheduling and record management. Join our team of animal lovers dedicated to providing the best care for pets and their owners

**Job Types**: Full-time, Part-time

Pay: $23.00-$25.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Work Location: In person



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