IT Business Analyst

StarFish Medical has a new opportunity for an experienced **IT Business Analyst **passionate about collaboration, solution delivery, and transformation in **Victoria, BC**, or **Toronto, ON**. The Business Analyst will drive the upgrades and integration of our Enterprise Resource Planning (ERP) and Product Lifecycle Management (PLM) systems. While partnering with stakeholders across each business area, you will gain insights into current business objectives, operational models, and processes.

Are you excellent at facilitating workshops to gain insights into business objectives, operational models, and processes? Are you highly collaborative, engaging, and detail-oriented, and do you have the flexibility to adapt to a very fast-paced work environment? If this sounds like you and this opportunity sounds intriguing, keep reading

What does** **StarFish Medical** offer you?
- The opportunity to work on ground-breaking technology.
- Award-winning culture with deep-rooted Guiding Principles.
- Competitive compensation.
- Team profit-sharing program.
- Excellent company-paid benefits package.
- Paid vacation and sick leave.
- Monthly All-hands meetings.
- Active social committee.
- 50% BC Transit / TTC cost-sharing in Toronto.
- Both locations offer shower facilities for midday runs or biking to work; Victoria offers Galloping Goose access close by, while Toronto offers a Bike Share station within a 5-minute walk to the Office.
- Both locations offer free parking on-site or around the premises.

**You will**:

- Organize, prepare, and facilitate workshops to gather requirements, lead stakeholder analysis, estimate requirements, define business analysis approach, and lead requirements activities related to ERP and PLM systems integration.
- Define problem statements, identifying the current state, the desired future state, and the gaps between them. Identify goals and scope to guide the organization through process improvement initiatives.
- Research and develop business cases, including technological alternatives, cost-benefit analysis, revenue implications, program area resource impacts, and policy/procedural impacts.
- Analyze information gathered, reconcile conflicts, and decompose high-level information into use cases, user stories, process maps, test cases and technical specifications.
- Develop requirements traceability matrix and test plans. Determine acceptance testing framework and coordinate testing efforts to meet defined requirements.
- Manage the business impact of systems changes, including developing and presenting user implementation training and educational materials and leading client meetings to resolve problems related to process changes and linkages.
- Maintain documentation of organizational processes, standard operating procedures, system design, manuals, and other related artifacts.
- Prepare the test scripts and coordinate test execution during user acceptance testing.
- Lead workshops and stakeholders towards decisions, anticipate potential business needs or issues and get them addressed, and escalate when necessary.
- Lead and document fit-gap analysis on various systems, leading to successful procurement of solutions that fulfil business requirements.

This is an abridged version of your responsibilities; kindly review the full Job Description ( StarFish Medical Career Page) to understand the full scope of duties.
- Post-secondary education in Computer Science, Business Administration, or equivalent field of study is required.
- Business analysis/project management certification IIBA CBAP, PMI-PBA, PMP, and Lean Six Sigma (Green or Black Belt) is a vital asset.
- In-depth knowledge of ERP, PLM, PDM systems, and integration approaches.
- Certification in Change management methodologies such as Prosci or equivalent is preferred.
- Minimum of 8 years of analyst work experience, including 5 years of experience identifying and defining business needs, including modelling and documenting technical solutions for COTS products.
- Experience working effectively with non-technical end users regarding testing, including writing business test cases, conducting functional testing, and supporting User Acceptance Testing (UAT).
- Experience with the System Development Lifecycle (SDLC).
- Experience working with MS Teams and SharePoint 365 Online.
- Experience leading workshops during implementations.

**These skills and abilities will help you thrive**:

- Ability to bring cross-functional teams to consensus in decision-making within deadlines.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication skills, both written and verbal.
- Extensive customer service experience.

**StarFish Medical** is Canada's leading Medical Device Design service provider with a full complement of design, development, and manufacturing services in Victoria and Toronto. We successfully partner with innovative companies (both large and small) to create breakthrough products for