Personal Support Worker

Summary

The Personal Support Worker is responsible for assisting clients with routine activities of daily living that the individual is unable to perform unassisted. With the direction of the Manager of Home Support Services, the Personal Support Worker performs duties as outlined in the Client Plan of Care and/or Plan for Personal or Respite Care. The duties vary according to the individuals or families receiving service. The Personal Support Worker must work within a goal-directed, outcome based, client-centered philosophy.

What LEO Offers:

- Competitive industry standard wages
- An **extra $3.00/hour** through government wage enhancement program for direct client hours performed
- Paid mileage and travel time
- Paid company orientation and online training
- Paid opportunities for continuing education and skills enhancement
- Flexible hours and diverse assignments
- In-service sessions offered during monthly staff meetings
- Employee Assistance Program (EAP)
- Leadership support

Primary Duties:

- Personal Care: bathing, grooming, dressing, ambulation assistance, adult care, assist with medical appointments
- May assist with specialized care under the direction of a professional
- Respite: caregiver relief; client supervision, meaningful companionship, stimulation, and personal care
- Home Management: assist with shopping and assist in establishing routines
- Other Duties; errands including grocery shopping and picking up essential supplies
- Professional and accurate recording after each assignment
- Complete client confirmation sheets and have client sign to confirm service
- Travel throughout Lambton County to client homes
- Other duties as required

Core Competencies:

- Customer Focus
- Communication
- Energy & Time Management
- Teamwork
- Quality Support
- Problem Solving
- Accountability and Dependability
- Professionalism
- Ethics and Integrity

Key Responsibilities:

- To know the mission, vision, and value statement of the agency
- To seek guidance from the Manager of Home Support Services whenever in doubt
- To respect and maintain the confidentiality of the individuals, and/or families being serviced, as well as the organization
- To be reliable, courteous and arrive at assignments on time
- To notify the office of any illness, emergencies, or delays
- To maintain a safe working environment that extends to all areas in which an employee may carry out their duties; including, but not limited to the employee’s vehicle and the client’s home
- To follow the LEO Code of Ethics, Policies and Procedures
- To maintain a positive image of LEO in the community
- To follow the client’s Plan for Personal Care and/or Plan for Respite Care, and together with the client, prioritize the routine activities to meet the individual’s requirements or goals
- To motivate individuals toward self-sufficiency and independence
- To review performance with the program supervisor after probation, and yearly thereafter
- To understand and follow the Client Bill of Rights

**Requirements**:

- Grade 12 secondary education or equivalent
- PSW or DSW certificate from a recognized institution or equivalent level of experience
- Valid driver’s license, and use of own vehicle
- Clear Criminal Reference Check and Vulnerable Sector Screen
- First Aid and CPR certification
- Required to work, day, evening and weekend hours
- Moderate skills with technology is preferred
- _Disclaimer_
- This job description indicates the general nature and level of work expected of the applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the applicant. The applicant may be asked to perform other duties as required._
- Lambton Elderly Outreach seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Lambton Elderly Outreach will achieve this by ensuring that its hiring process is fair and equitable for all persons._
- Lambton Elderly Outreach strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Lambton Elderly Outreach will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under Human Rights Legislation. This commitment extends to the hiring process and throughout employment._