Claims Assistant

**We offer more than a job, we offer a career**
- We support our employees to shape their career by encouraging continuing education and investing in training and development.
- We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
- We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
- We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
- We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
- We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

**BFL CANADA is looking for a Claims Assistant for its Vancouver Office**

As a member of our Claims division, you will be responsible for helping to provide “best in class” claims advocacy for BFL’s clients and their Client Management teams.

If you’re looking for a dynamic work environment, keep reading

**A DAY IN THE LIFE OF A CLAIMS ASSISTANT**:

- Report new claims to appropriate insurance carriers, including creating electronic claims files in our broker management system, EPIC.
- Initiate follow ups with insurers to confirm receipt of claims, contact information for the claims examiner and/or adjuster, and file numbers.
- Communicate with insured client and client executive team to confirm reporting and ensure initial contact has been made by the adjuster/insurer.
- Confirm timely assignment of defense counsel when required.
- Maintain on-going communication with insurer/adjuster to obtain status updates and claims reserves/payments, as instructed by the Claims Advisor.
- Perform claims tasks as assigned by Claims Advisor.
- File information electronically in accordance with claims procedures.
- Maintain claims accounts with various electronic claims platforms with insurers.
- Prepare and circulate monthly claims meeting minutes.
- Update claims procedures, as required.
- Receive incoming mail and attach to appropriate file in EPIC.
- Prepare Loss Run/History for client executive teams as required.
- Prepare claims bordereaux as required for specific clients.
- Assist with preparation of claims presentations.
- Receive cheques and prepare correspondence to deliver payments on appropriate claim.
- Other duties as assigned.

**OUR IDEAL CANDIDATE**
- Insurance experience and asset.
- Level 1 insurance license an asset.
- Strong oral and written communication skills.
- Ability to work well independently and with a team.
- Excellent knowledge of Microsoft Word, Excel and Power Point.
- Effective time management and organizational skills.
- Customer focused and service oriented.
- Attention to detail and precision essential.
- Able and willing to work under pressure when needed.

**WHO WE ARE**

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in Canada. The firm has a team of over 1000 professionals located in 24 offices across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide risk management, insurance and benefits consulting services in over 140 countries around the world.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.

**OFFICE INFORMATION**

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

**Let’s stay in touch**:follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer.
- Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications._