Technical Specialist

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

**What you will be doing in the role of Technical Specialist**:
Your responsibilities may include, but are not limited to:

- Knowledge of Continuous Emission Monitoring Systems (CEMS) and Flame and Gas systems is considered an asset, but not required.
- Providing training for customers or internal stakeholders such as Account Managers or Application Engineers
- Maintaining strong relationships within factory organizations for technical and commercial support
- Reviewing and contributing to funnel accuracy
- Responsible for driving sales and value programs to maintain the health of the business unit
- Driving initiatives and sales programs to grow the business
- Maintaining industry connections and consider opportunities to expand portfolio with complimentary products
- Participating in industry groups, forums, and tradeshows
- Supporting marketing materials and campaigns for business unit portfolio
- Supporting reporting and periodic business review process for respective business unit portfolio
- Promoting services capability and participate in sales process of above deliverables with Account Managers
- Minimum 60% travel based on assigned territory (within Manitoba and Ontario), and customers, products, or industry
- Maintain sound working relationships with customer’s personnel in various functional departments, such as: maintenance, purchasing and operations
- Help maintain and follow ISO procedures
- Providing a premier level of customer service
- Handling all customer complaints immediately
- Promoting a team approach within Lakeside Process Controls Ltd.

**Knowledge and skills required for the role**:

- Undergraduate Degree in Chemical, Mechanical Engineering or similar
- Professional
- Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred
- Knowledge of process control and instrumentation
- Knowledge of health and safety issues and regulations
- Excellent communication, interpersonal and customer relation skills
- Training & presentation skills
- Project management skills
- Industry experience in a technical sales role
- Industry experience in an operating facility

**What we give YOU**
- A competitive compensation package
- An RRSP matching program
- A comprehensive medical, dental and vision coverage plan
- Ample time off throughout the year
- A work from home program
- A structured training and development program
- Opportunity to participate in Lakeside’s Wellness Program - a recipient of Benefit Canada’s Best In-Class Wellness Programming for organizations under 1000 employees

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday