Customer Service/office Clerk

1 week ago

Regina, Canada Maljohn Plastics Company Limited Full time

**CUSTOMER SERVICE/OFFICE CLERK**

The Maljohn Group of Companies is seeking a detail-oriented and organized Customer service-focused Office Clerk to join our Regina team. You will primarily provide administrative support and help ensure smooth office operations.

**Duties**:

- Communicate with Customers for quote requests. Source material with special usage types, checking availability from our supplier.
- Respond to on-the-spot requests and product inquiries from walk-in customers.
- Calculate run times and yields to accurately price products based on end-user, distributor, and cash sale markups.
- Create and maintain a customer database of DXF files and Quote files.
- Maintain the spreadsheet of pricing for regular and cash sale customers.
- Research potential vendors. Compare and evaluate offers from suppliers and negotiate agreements and pricing.
- Track orders and ensure timely delivery.
- Enter order details (e.g. vendors, quantities, prices) into the internal spreadsheet to monitor purchase orders.
- Maintain updated records of purchased products, delivery information/packing slips, and database.
- Monitor stock levels and place orders as needed. Coordinate with warehouse staff to ensure proper storage.
- Accurately collect and enter employee hours into the Dayforce (Ceridian) payroll system weekly.
- Maintaining accurate records of employees' vacation and personal hours to sync with HR records.
- Create a monthly material costing report that will be submitted to the Finance Department.
- Other duties as assigned.

**Qualifications**:

- Minimum 1-year post-secondary education. Higher-level education is an asset.
- Previous experience in an office or administrative role preferred.
- Experience with Auto CAD is an asset.
- Experience with plastic (and wood) is an asset.
- Ability to troubleshoot and offer solutions when required.
- Ability to work independently and with a team, including management.
- Motivation to learn and understand all material/products.
- Good cross-cultural communication skills and detail-oriented. Fluent in English, written and oral.
- Ability to fit within a small team and adapt to business circumstances.
- Knowledge of Sage 50 and MS Office 365 preferred. The ability to learn in-house software is an asset.

Full-Time Position (40 hrs/week)
- Monday to Friday - 7:30 AM to 4:00 PM

Wage:

- $20/Hr to start, Commensurate with experience

THE MALJOHN GROUP OF COMPANIES FOLLOWS ALL COVID-19 SAFETY PROTOCOLS

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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