Clerk 2 - Crisis Critical Care Unit 7
1 week ago
The Acute Care Program is currently seeking a full-time, temporary (6 months) Clerk 2 to work on the Crisis Critical Care Treatment Unit 7 (formerly Women’s Inpatient Unit). Reporting to the Unit Manager and working in conjunction with the interprofessional team, your responsibilities will include, but not be limited to:
- Reception and administrative/clerical support;
- Coordinating staffing;
- Organizing, monitoring and ordering supplies;
- Collecting data, updating client data bases, tracking and census systems;
- Liaising with health records;
- Arranging for meetings;
- Writing memos and minutes;
- Making appointments; and
- Performing other clerical activities, such as faxing, photocopying, scheduling meetings, filing and document preparation.
This position requires contact, both in person and over the telephone, with clients, service stakeholders (CAMH departments and community services) and the public. As an often ‘first point’ of contact to the unit, the incumbent must value and offer good customer service, maintain good knowledge of operations, be resourceful, and have a good understanding of privacy legislation and client confidentiality. The incumbent will also:
- Sustain positive working relationships on the unit, and with our internal and external partners;
- Support the service activities such as program development and delivery, evaluation and research activities;
- Support measures designed to ensure the safety of clients, staff, and visitors;
- Value and engage in self-reflection and continuous improvement; and
- Support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.
**Job Requirements**
- A Secondary School diploma and/or special courses combined with six (6) months Admitting and/or Ward Clerk experience
- Excellent computer skills with a proficiency in Word processing (Word) spreadsheets (Excel and Access) and database programs
- Knowledge of medical terminology
- Knowledge of privacy legislation and client confidentiality
You will have demonstrated ability to work with mínimal supervision in a dynamic environment and possess excellent organization, interpersonal and communication skills. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/English) or the ability to speak a second language would be considered an asset. This position is currently located at 250 College Street.
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