Membership Sales Representative

2 weeks ago

Oakville, Canada Independence Pet Group Full time

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary:
PetPlace is seeking a Membership Sales Representative who will report to the Supervisor, Membership Sales. The Membership Sales representative has a primary focus on selling our pet recovery memberships and other products to pet parents calling in to the contact center.

Job Location: Remote
- Canada

Main Responsibilities:

- Manages inbound communications from prospective customer and pet parents regarding products and services.
- Participates in various outbound campaigns targeting warm leads.
- Responsible for selling, upselling, and cross-selling services and products.
- Responsible for partnering with training on employee onboarding strategies.
- Identifies trends from inbound communications that can be escalated to a manager or supervisor.
- Performs other duties and responsibilities as assigned.
- This position offers a competitive annual salary, along with uncapped monthly commissions and an annual performance-based bonus

Basic Qualifications:

- High School Diploma or equivalent
- 2 years’ relevant work experience in a sales focused role

Expected Hours of Work:

- This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director

li-Remote

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)

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