Room Attendant

1 day ago

Winnipeg, Canada Best Western Premier Winnipeg East Full time

**About Us**:
Best Western Premier Winnipeg East is one of the newest full-service hotel featuring 141 guestrooms, meeting rooms, a bistro/bar, an expansive workout facility, and an indoor pool with a waterslide and hot tub. Located in the heart of East Transcona, we are proud to blend upscale décor with a nod to the area's rich railway tradition. Our focus is on providing a unique and memorable experience for our guests, and we believe our team is central to achieving that.

**Job Title**: Room Attendant

**Job Summary**:Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

**Job Duties**:

- Clean and prepare up to 16 guestrooms daily following Best Western standards.
- Maintain cleanliness of public areas, including hallways, lobbies, and meeting spaces.
- Respond promptly to guest inquiries, requests, and complaints with a courteous and professional attitude.
- Stock and maintain cleaning carts, linen supply rooms, and public restrooms.
- Replace room amenities, including towels, toiletries, and literature.
- Clean all surfaces, including windows, mirrors, furniture, fixtures, floors, and bathrooms.
- Strip and make beds with fresh linens, ensuring rooms are inviting for the next guest.
- Perform laundry tasks when needed, including sorting, washing, drying, folding, and restocking linens.
- Ensure proper handling and knowledge of chemicals and cleaning products to maintain safety standards.
- Conduct safety checks, reporting any maintenance or safety issues (e.g., lightbulbs, locks, or other repairs) to the supervisor.
- Ensure guest privacy and security by properly securing rooms after cleaning.
- Attend daily housekeeping briefings and contribute to housekeeping projects, such as quarterly mattress turning.
- Maintain an up-to-date knowledge of hotel policies and procedures, including lost and found and safety protocols.
- Perform additional duties such as mending, organizing furniture, or handling houseperson responsibilities when required.

**Requirements**:

- Must be **physically fit** to lift items up to 50 lb (approximately 22kg).
- Be able to move, lift, carry, push, or pull equipment and furniture regularly.
- Capable of standing, sitting, or walking for an extended period of time.
- Perform tasks such as bending, stooping, and reaching overhead to clean and organize room
- Previous experience in housekeeping or cleaning is preferred.
- Ability to work a **flexible schedule**, including weekends and holidays.
- Strong attention to detail and a passion for maintaining a clean and welcoming environment.
- Ability to communicate effectively with guests and team members.
- Proactive in maintaining equipment and reporting safety issues.
- Knowledge of proper cleaning techniques and chemical handling is an asset.
- **Team-oriented** with a positive and professional attitude at all times.

Pay: $16.50-$17.50 per hour

Expected hours: 30 per week

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Vision care

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R2C 3A8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- hotel housekeeping: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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