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Showroom Design Consultant

4 weeks ago

Regina, Canada FloForm Countertops Full time

**Required immediately, our Regina Branch is seeking a Showroom Design Consultant / In Home for the Regina Area**

**Desired Skills & Experience**:

- Experience in outside sales, retail sales, or the hospitality industry is ideal
- 1-2 years Sales or direct Kitchen & Bath sales experience an asset
- Excellent communication and presentation skills
- Good math skills, with solid understanding of fractions and measurements
- Basic computer skills with experience using Microsoft office products and ability to learn other software programs
- Able to approach situations with a friendly and professional demeanor
- Must have a reliable vehicle, possess a valid Driver’s License and clear criminal record check
- Availability including evenings and Saturdays
- Able to follow a structured sales process

**Duties and Responsibilities**:

- Processes orders and accepts payment from customers made over the telephone or in person
- Inputs orders/quotes into the computer system and confirms availability of product
- Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
- Assists customer in the selection of product
- Complete In Home consultations, when necessary, approximately 20% of your focus.
- Take measurements and providing accurate, prompt price quote to homeowner
- Educate customers thoroughly about FLOFORM products, installation process, product care, and warranty information
- Maintains customer service records
- Establishes proactive communication with customers to ensure understanding of product ordered
- Handles quality and service issues to develop/maintain customer loyalty
- Ensures orders are priced accurately and invoices are issued promptly
- Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
- Keeps the showroom clean and sets up displays as needed
- Other duties as assigned
- Hours Day, Evening and Weekend Availability
- Comfortable base salary to start PLUS commission
- Paid mileage
- Medical and Dental Benefits
- Cell phone
- Paid sick days
- RRSP

FLOFORM Counter-tops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best counter-top purchasing experience available.”

**We are an Equal Opportunity Employer.