Retail Shop Assistant

**about us**: At Paper Hearts**, we’re passionate about changing the way the world feels. We’re a seaside stationery & design studio that makes whimsical treasures with love, care & salty air for over 300 retail boutiques across Canada. Our team also runs Paper Hearts Post Office, an snail mail collective that licenses the work of local artists for the Sobeys family of stores across the country. In addition to that, we run a small stationery shop in the North End of Halifax, and we create graphic arts, branding assets & custom card programs for clients across Canada. - job opening: retail shop assistant | seasonal | part-time | 8 - 24 hrs per week - start date: Thursday, October 9th | flexible start date - availability: Monday to Saturday 10 - 6 | Sunday 10 - 5 - compensation range: $17.00 per hour + 4% vacation accrual (equivalent of 2 weeks paid vacation for FTE), full health & dental benefits for all employees that work over 20 hours per week. **role responsibilities**: - Working primarily in our retail shop, located at 6061 Willow Street in the North End of Halifax. - Assisting customers, answering questions & providing a welcoming & delightful experience in the shop. - Packaging product & organizing the studio and shop space. - Pouring soy wax candles (using non-toxic synthetic fragrance). _Note: if you are scent sensitive this is not an ideal position for you._ - Fulfilling online orders from both retailers & customers. - Fulfilling and organizing orders to support our Assistant Manager. - Creating orders and maintaining supplier relations. - Receiving inventory, pricing products & merchandising. - This includes breaking down cardboard boxes and putting them outside on the appropriate days. You're also required to take out the garbage, paper & plastic recycling daily. - This may mean moving boxes from our storage unit to our back room, and downstairs to the basement. Some light lifting is required (no more than 30lbs or so). - Cleaning the shop at the end of your shift to ensure that we keep a welcoming, safe & clean environment for our staff & customers. - Working in Shopify to create orders, track inventory, update our webstore, etc. - Be responsible for opening & locking up the store. - Assistance with retailer payments, accounts payable and other administrative tasks., as required. - Creating *some* photo and video content for social media (mostly story shop tours, and other simple requests). We do have a content team to do more formalized shoots and product photography. - Must work well independently & be able to prioritize tasks and keep yourself busy (you will often be working alone). **we are looking for someone who**: - Is reliable, trustworthy & dedicated to our team & our company. - Wants to change the way the world feels. - Loves small business, makers, dreamers & shopping local. - Loves supporting our community & charities in creative ways. - Has an ALL IN, open & flexible attitude. (_Retail is ever-changing_). - Wouldn't dream of saying "that's not my job"... like... please no. - Loves working as part of a team, but also is comfortable working alone. - Is a self-starter & seeks solutions before coming to management with problems to solve. - Takes their work seriously, but doesn’t take themselves too seriously (we like to be silly & have a good time at work). - Is detail oriented, thorough & cares about the work they put out in the world. - Is friendly, loves people, is polite, enthusiastic & loves to work hard & have fun **additional considerations**: - Must provide a criminal background check. - Must be comfortable taking your breaks at your own discretion, when there are no customers in the store (as you will sometimes be working alone). It may not be possible to schedule your breaks for specific times during the day (unless you are working with another person on your shift, then of course you can) - There is a 3 month probationary period, to establish that we are a good fit for each other **Stefanie MacDonald at**: - 6061 Willow Street, Halifax, NS Looking forward to meeting you ✨✨✨ - _____________________________ **Diversity and Inclusion Policy** **Halifax Paper Hearts Graphic Design Inc. (& Kept Gifts & Housewares Inc)** Last Updated: January 2025 At Halifax Paper Hearts Graphic Design Inc (which owns Kept Gifts & Housewares Inc)., we do not tolerate racism, sexism and misogyny, homophobia, transphobia, ableism, xenophobia, Islamophobia, ageism, or any other form of discrimination. We are committed to a culture of recognizing our implicit biases, responding to feedback, and addressing any microaggressions that we witness within the Paper Hearts community. In order to support and reflect our community, we are open to making accommodations as needed and prioritizing the hiring of Black, Indigenous, and People of Colour, newcomers, people with disabilities, LGBTQ+ folks, and people of all ages and religions. We undertake an annual review of this policy in January of