Building Maintenance Attendant

**Building Maintenance Attendant - Housing Facilities and Maintenance**:
**Req ID**: 1183
**Division**: Regional Housing
**Regular/ Auxiliary**: Regular
**Hours of Work**: 80 hours bi-weekly

**Summary**
Under minimum direction from Capital Region Housing Corporation managers, performs inspections, minor building maintenance, record keeping and janitorial duties. This position will be assigned a rotational schedule of weekday and weekend on-call duties.

**Key Duties & Responsibilities**
- Maintains day book with accurate documentation activities.
- Monitors safety of premises and quiet enjoyment of residents.
- Establishes and maintains a good working relationship with tenants.
- Acts as contact for emergency maintenance and warranty correction procedures, keeps phone numbers for service.
- Shows vacant units to prospective tenants.
- Conducts move-in inspection with new tenant.
- Controls parking by allocating spaces, maintaining log book, and prohibiting unauthorized activities and vehicles.
- Inspects unit with existing tenant on move-out, establishes status of unit, records damage, completes move-out inspection form, and obtains repair estimates.
- Cleans and repairs unit at move out and coordinates any necessary contractor work.
- Keeps all common areas clean; hallways, lounges, laundry rooms, locker rooms, lobbies, and elevators.
- Carries out annual unit inspections and assures necessary repairs are completed.
- Responds promptly to tenant complaints and concerns.
- Assures that Housing Corporation policies and procedures are followed by tenants and contractors.
- Enforces pet policies.
- Mediates disputes between tenants, fills out incident reports, and notifies authorities if required.
- Reviews project maintenance requirements.
- Examines and records items requiring maintenance and identifies responsibility.
- Carries out required repairs or arranges for appropriate contractor.
- Coordinates and monitors contractor activities on site. Provides notification for tenants, and suite or building access.
- Organizes and prioritizes work load to provide timely service to tenants and contractors.
- Assures sites are maintained in a clean and orderly state; remove garbage and debris from parking areas, sidewalks, and landscaped areas; clean and disinfect garbage enclosures; spot clean gutters and roofs; water landscaped areas as required; etc.
- Maintains accurate records regarding preventive maintenance, work orders, unit inspections, unit repairs, move-out painting and replacements, and inventory.
- Performs scheduled maintenance on equipment, as required, based on manufacturer’s recommendations and operating manuals.
- Acts as the Corporation’s representative in times of emergency to best protect building, grounds, and tenants.
- Assures that sites are equipped to deal with emergency situations at all times.
- Follows all policies, procedure and standards of the CRD.
- Performs other duties as required.

**Additional Information**
Minor Maintenance (this is merely to demonstrate the type and scope of projects and should not be considered to be an exhaustive list)
- Minor electrical repairs may include:

- Changing fuses, coverplates, lightbulbs and light tubes
- Checking breakers and thermostats for proper operation
- Cleaning and testing smoke detectors, etc.

**Minor plumbing repairs may include**:

- Changing washers/stems/cartridges, spouts/aerators, showerheads
- Cleaning sink traps,
- Snaking drains, using toilet auger as required
- Changing/repairing flappers, flush handles, toilet seats, and supply tubes
- Checking shutoff; fixing mechanical stops in tubs/sinks, changing P traps/J bends
- Caulking bathtubs, surrounds, and countertops
- Re-sealing grouting
- Ensuring plumbing/sprinkler systems are winterised
- Resetting timers for irrigation control
- Repairing/replacing irrigation heads/sprinklers, etc.

**Minor carpentry repairs may include**:

- Replacing/repairing hardware, locks, stops, strikers, handles, hinges, backseat
- Replacing/adjusting weather stripping
- Replacing/repairing drapery track, cords, and fittings, securing broken windows/doors
- Replacing/adjusting handrails, adjusting door closer, repairing fencing, re-nailing boards
- Replacing/repairing gate hardware, signage and numbers

**Minor appliance repairs may include**:

- Changing stove elements/fuses/pans
- Changing fridge butter doors/crisper trays/glass trays
- Levelling Appliances, cleaning freezer condensation drains; etc.

**Minor wall repairs may include**:

- Minor painting and touch-ups
- Minor drywall repairs

**Key Skills & Abilities**
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Excellent negotiation and conflict resolution skills and the ability to diffuse difficult situations.
- Thorough understanding of principles and practices of janitorial services.
- Expert knowledge of all aspects of building maintenance including carpentry, electrical and plumbing.
- Strong