Pacific Club Lounge Attendant

1 week ago


Vancouver, Canada Pan Pacific Vancouver Full time

**Hourly Salary**: $21.91**

***:
***:
***:
**KEY RESPONSIBILITIES**:
***:
**The key responsibilities of the Pacific Club Attendant include but are not limited to**:

- Greet and assist guests during meal periods; i.e. breakfast, evening hors-d’oeuvres & honor bar
- Prepares room for meal periods; completes all opening and closing duties and cleans dining room
- Maintains side stands and regularly inspects and cleans equipment used
- Returns all reusable food items to the kitchen; places orders for various dry goods and dairy products
- Act as a runner between the main kitchen and the Pacific Club lounge to set up, replenish and break down the buffet on a daily basis
- Develop an engaging rapport with all Pacific Club guests, ensuring repeat guests are duly recognized
- Actively engage in all aspects of food and beverage service in the Pacific floor lounge, ensuring best quality practices and standards are adhered to at all times
- Escort guests to rooms as required
- Assist guests with luggage storage as required
- Perform a room or suite pre-inspection as required
- Assist the Pacific Club Manager to develop and maintain guest history and personal preferences data to enhance guest experience
- Resolve any guest complaints in a timely manner, escalating to an Agent or Manager as needed
- Answer telephones in a friendly yet professional manner
- Perform other related duties as required

**Physical Demands**:

- Must be physically fit and able to lift heavy trays and tables; Involves long periods of walking and standing.

**COMPETENCY PROFILE**:

- Contribute an energetic and positive attitude to the hotel atmosphere
- Maintain professional internal / external guest service, smiles, creates eye contact and uses guest / associate names
- Demonstrate outstanding guest relations skills and be approachable by nature
- Work in a team setting under high pressure & stressful situations
- Show a history of demonstrating excellent time management and attention to detail
- Maintain professional business confidentiality as required

**SELECTION CRITERIA**:
***:
**Qualifications and Technical Experience**:

- Previous experience in a guest service position in a Food & Beverage operation preferred.
- Concierge experience is an asset
- Serving it right and Food safe certification required
- Fluent written and spoken English is mandatory; additional language(s) is considered an asset.



  • Vancouver, Canada Pan Pacific Vancouver Full time

    ***: ***: ***: **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Pacific Club Attendant include but are not limited to**: - Greet and assist guests during meal periods; i.e. breakfast, evening hors-d’oeuvres & honor bar - Prepares room for meal periods; completes all opening and closing duties and cleans dining room - Maintains side stands...


  • Vancouver, Canada Sheraton Vancouver Wall Centre Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...


  • Vancouver, Canada Terminal City Club Full time

    **ABOUT THE POSITION** The Terminal City Club is Vancouver’s Premier Private Members Club. As a ‘Platinum Club of the World’ and one of Boardroom Magazine’s ‘Distinguished Clubs’ with ‘Iconic’ status, we create a welcoming atmosphere for our members and guests with the opportunity to forge new business connections, host clients, entertain...


  • Vancouver, Canada Club Monaco (Pacific Centre) Full time

    POSITION OVERVIEW Responsible for impacting sales and productivity through implementation of consistent brand communication, merchandising standards, and training of store team on visual standards and techniques. You will continue to evolve the customer experience through elevated merchandise standards. ESSENTIAL DUTIES & RESPONSIBILITIES Execute and manage...


  • Vancouver, Canada Terminal City Club Full time

    ABOUT THE POSITION As a Restaurants & Lounge Bartender, you will provide best in class beverage service to our members and guests. Each service experience is elevated by your friendly personality; ability to anticipate the members’ needs; and willingness to share your extensive cocktail, wine, and beer knowledge to ensure a memorable experience. Provide...


  • Vancouver, Canada Terminal City Club Full time

    **ABOUT THE POSITION** The Terminal City Club, Vancouver’s Premier Private Members Club. As a ‘Platinum Club of the World’ and Canadian Society of Club Managers ‘2020 Club of the Year’, we create a welcoming atmosphere for our members and guests with the opportunity to forge new business connections, host clients, entertain friends, keep fit and...


  • West Vancouver, Canada Capilano Golf and Country Club Full time

    We are seeking a Women’s Locker Room Attendant to join our facilities team. This position reports to the Director of Clubhouse Operations. This attendant is an extremely important front-line staff, whose role is to help make the Club’s female members and guests as comfortable as possible when using the Women’s Locker Room, the Women’s Card Room and...


  • Vancouver, Canada Pan Pacific Vancouver Full time

    ***: Located in beautiful downtown Vancouver, British Columbia, the Pan Pacific Vancouver is a luxurious Canadian iconic hotel towering over the Pacific Ocean with 23 stories of architectural beauty. The waterfront property eloquently boasts panoramic views of the Harbour Mountains, Stanley Park and the city skyline, like no other in the city. One of...


  • Vancouver, Canada Pan Pacific Vancouver Full time

    ***: Located in beautiful downtown Vancouver, British Columbia, the Pan Pacific Vancouver is a luxurious Canadian iconic hotel towering over the Pacific Ocean with 23 stories of architectural beauty. The waterfront property eloquently boasts panoramic views of the Harbour Mountains, Stanley Park and the city skyline, like no other in the city. One of...


  • Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 23133461 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, BC, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Monitor club lounge for seating availability, service,...