Nutrition/wellness Manager

2 weeks ago

Squamish, Canada Nesters Market Full time

**Job Summary**

**Job Duties/Responsibilities include but are not limited to the following**:

- Engage customers in a polite and friendly manner, providing exceptional service at all times
- Provide expert nutritional advice and inform customers about current wellness trends, products, and services
- Manage the daily operations of the wellness/nutrition department, ensuring high standards of customer service and product presentation
- Lead, motivate, and coach staff to achieve departmental goals and deliver excellent customer experiences
- Train and develop team members, ensuring they have the knowledge and skills required to serve customers effectively
- Create work schedules, delegate tasks, and monitor productivity to ensure smooth department operations
- Build and maintain merchandising displays for current store programs and promotions
- Rotate product, face shelves, and date check product to ensure freshness and quality
- Ensure that prices are accurate and up to date
- Keep the stock room/warehouse area clean and organized
- Handle customer inquiries and complaints in a professional, solution-focused manner
- Follow safety policies and regulations and ensure team compliance
- Provide a safe and clean store environment to protect both staff and customers
- Stay up to date on trending health issues, nutrition information, and new products/supplies
- Collaborate with other department managers to support store-wide goals and initiatives
- Conduct regular team meetings to provide updates, share feedback, and reinforce company values
- Address and resolve employee concerns in a fair and professional manner
- To perform other duties and tasks assigned or required as consistent with the nature and scope of the position
- Previous **wellness/nutritionist experience** in a professional setting **is required**:

- **Education and certification in Holistic Nutrition, Dietetics, or a related field is required**:

- Previous managerial or supervisory experience in a wellness or nutrition-focused role is preferred
- Strong leadership skills with the ability to motivate, mentor, and develop staff
- Superb customer service skills with a passion for health and wellness
- Above average communication, interpersonal, and conflict resolution skills
- Ability to work well in a fast-paced environment and manage competing priorities
- Flexible schedule - availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays
- Ability to follow established company policy and ensure staff compliance
- Excellent command of the English language, both verbal and written
- **Willingness to relocate/move to Squamish is required**

Pay: From $25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Ability to commute/relocate:

- Squamish, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Nutritionist: 1 year (required)

Work Location: In person

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