Health Informatician

**POSITION VACANCY**: Information Services - Health Informatics (1 year contract)

**POSITION**: Temporary Full-time Health Informatics

**HOURS OF WORK**: 7.5 Hour Shifts Monday to Friday days but flexibility, overtime, and on-call will be required.

**Job Summary**:
The Health Informatician combines the practices of healthcare, and computer and information science with the goal of enhanced workflow and health outcomes. Health informatics will support the clinical adoption, optimization and maintenance of the health information system. They will work collaboratively with clinical teams, patients, other internal stakeholders, external stakeholders, and the IT department. This role will support report development, lab database maintenance, quality and safety in the design, development, implementation, adoption and sustainability of our health information systems in partnership with professional practice, physicians and end users at GRH and SMGH. The Health Informatician conducts analysis, design, build, implementation and evaluation of process change, information, and communications systems that enhance data validity, workflow and clinical practice. They actively use problem solving methods and patient/family safety principles to enhance individual and population health outcomes. The informatictian improves patient care by informing clinical practice, and relating information to patient outcomes. The Health Informatician engages clinicians from all health disciplines and builds upon internal and external interdisciplinary relationships in an assessment of current state practices, gaps analysis, risk identification, planning and execution of the future state. They will use their knowledge/expertise in areas such as Pathology, Microbiology, Core Lab, Lab Automation, laboratory information systems, lab middleware, report writing, database design and maintenance, orders, provider orders and documentation. Health Informaticians utilize their combined understanding of healthcare delivery and clinical information systems to contribute to a safe and efficient environment for staff and patients at both organizations.

**Role Responsibilities**:

- Work in collaboration with the other IT staff, leadership, clinical/support programs and services and business departments to enable the electronic hospital information systems to support excellence in clinical and business practices.
- Support of back-end IT processes including servers, databases, and interfaces
- Facilitate communication, collaboration, and understanding between Information Technology, and vendors, clinical and support professionals at both GRH and SMGH including Laboratory, Nursing, and Physicians
- Direct liaison from Information technology to all areas of laboratory specialties.
- Develop new reports and modify existing reports based on clinical information systems databases and utilizing reporting tools (i.e. SQL, CCL).
- Promote information access and advocate for the use of current and innovative information and communication technologies, to support clinical decision making.
- Identify, report and assist in troubleshooting and fixing system process, function and workflow issues.
- Key participants in the build, testing, issue resolution, implementation, and evaluation of lab information systems, working with and representing departmental needs, workflow and practice.
- Main point of contact for laboratory systems vendor support to identify, report, and lead or assist in troubleshooting and resolving system process and function issues such as error messages, and system issues in accordance with IT policies and procedures.
- Provide technical support for on-site databases, interfaces, and middleware
- Utilize influencing ability to involve the right people at the right time to achieve user defined clinical and business requirements and goals aligned with the organizations objectives.
- Participate in integrated change control process.
- Contribute to the development/configurability of systems and design related to clinical workflows.
- Contribute to design and delivery of end user training (classroom, small group, 1:1) of clinical systems at both GRH and SMGH.
- Work collaboratively with internal and external stakeholders to problem solve and continually improve workflow, patient safety and quality through the electronic hospital information system to meet the professional practice, legislative, regulatory, quality, data reporting, and workflow practices of the healthcare organization and governing bodies.
- Assist with the evaluation of the departmental operations, information technologies, information management and service level determination, and customer management to achieve performance and quality control objectives.
- Demonstrate strong communication skills, conflict management, negotiation skills, persuasion and influence
- Work creatively to address issues and propose new solutions while proactively managing relationships and expectations
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