Front Desk Concierge

4 days ago

Aurora, Canada BLACKBIRD SECURITY INC Full time

**Blackbird Security Inc. **is looking to expand their team to service a private community in **Aurora, Ontario**. This is a Front Desk/Concierge role.

Security professionals need to maintain a valid security license, exercise responsibility, use caution, and demonstrate exemplary customer service skills. While tasks may vary depending on the client’s specific needs, our guards are expected to
prepare to fulfill the entirety of this job description.

Main Tasks:

- Provide security services to clients in accordance with the client’s post orders in ways such as, but not limited to:

- Monitoring entrances and exits of client sites; Patrolling interior and exterior of the site;
- Monitoring CCTV and surveillance systems; and
- Controlling access to client sites.
- Provide excellent customer service and concierge services to residents and visitors of the site.
- Reporting to emergency call-outs and alarms.
- Aid with emergencies such as elevator entrapments and fire alarms.
- Alerting authorities and participating in investigations and/or recoveries, where necessary.
- Complete incident reports to outline instances of:

- Trespassing
- Theft or attempted theft
- Vandalism
- Condominium Policy Violations
- Recovery;-Prevention
- Assault of any kind
- Other incidents.

**Requirements**
- Customer Service or Concierge experience
- Security experience
- Spoken and written English skills
- Excellent communication skills
- Valid security license
- UOF certificate is an asset

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $18.00-$22.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Aurora, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Security: 1 year (required)
- Customer service: 1 year (preferred)
- Condominium Security: 1 year (preferred)

Licence/Certification:

- Security License (required)
- Driving Licence (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

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