Product Manager

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**Join Our Mission at Manulife**

At Manulife, our commitment extends beyond offering careers; we empower our team to contribute substantially to improving health through our products. As a Group Benefits (GB) industry leader, we are eager to welcome inspired professionals to our Group Benefits Product Team.

As a member of the GB Product Team, you will spearhead the strategic direction, management, and execution of our Absence and Disability products. Reporting directly to the Director of Product Management, your role is critical in crafting and implementing innovative solutions that meet market demands and present viable business opportunities.

The Product Manager will actively explore new opportunities to meet emerging customer needs. In addition, the Product Manager will collaborate closely with the Marketing, Distribution, Pricing, Operations, and Technology teams to develop innovative go-to-market strategies to drive product growth.

**You’ll succeed with**:

- A passion for product management and a deep understanding of Agile methodologies.
- A proven track record in identifying and resolving market challenges.
- Exceptional teamwork abilities, with a proactive approach to supporting and leading team initiatives.
- An accomplished grasp of digital technologies and their impact on modern product offerings.
- Individual accountabilities & job requirements:

- Strategic Leadership: Develop and continually refine the strategic product roadmap to align with broader business objectives, focusing on growth and client retention.
- Innovation and Execution: From concept through to launch, lead ground-breaking products, coordinating closely with cross-functional teams, including Marketing, Distribution, Pricing, Operations, and Technology.
- Market Intelligence: Explore emerging market needs and opportunities to enhance product offerings and customer satisfaction.
- Collaboration and Influence: A skillful negotiator within internal and external team environments, working collaboratively with internal teams to develop compelling go-to-market strategies that drive product growth and enhance market position.
- Performance Management: Implement a robust OKR framework to track and optimize sales performance and customer engagement. Analyze data to inform decisions and improve product strategies.

**Shared responsibilities**:

- Support sales /distribution teams with expert product knowledge.
- Enhance user journeys and marketing strategies in collaboration with cross-functional teams.
- Align product distribution strategies with broader business objectives and client expectations.
- Engage with industry stakeholders through presentations and events.

**Decision-making authority**:

- Design and implement strategic product plans.
- Manage risks within the product portfolio and oversee multiple project timelines.
- Balance strategic, tactical, and operational challenges to maintain quality and delivery standards.

**Competencies**:

- 3-5 years of experience in product management, client servicing, and development, focusing on go-to-market strategies.
- Background in absence/disability and group benefits will be highly regarded.
- Excellent communication skills, with the ability to articulate complex concepts clearly and persuasively.
- Ability to discern the need for urgent delivery against effective discovery and validation.
- Strong analytical and quantitative skills, comfortable with financial analysis and data-driven decision-making.
- Experienced in delivering solutions using Agile methodologies and tools such as Jira.
- Proficient with Microsoft Office suite and Teams for effective collaboration.

**What can we offer you**:

- A competitive salary and benefits package.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**:

- Values-first culture.
We lead with our Values every day and bring them to life together.
- Boundless opportunity.
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation.
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion.
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship.
We build a business that benefits all stak