Showroom Consultant

1 week ago

Edmonton, Canada Bartle & Gibson Co. Ltd. Full time

As a Bartle and Gibson Showroom Consultant, you are a welcoming and enthusiastic professional committed to delivering an exceptional client experience, five days a week, Monday through Saturday. With your friendly and outgoing personality, you guide clients through the process of selecting the right products for their projects, helping them discover ideal and unique product packages and solutions. If you’re looking to grow your career in sales, this is an exciting opportunity to build on your existing experience while representing BGS with excellence and contributing to the continued growth of our business. Please note that travel may be required.

**DUTIES AND RESPONSIBILITIES**
- Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners
- Assess customers’ needs, guiding their product selection and purchase
- Respond to inquiries with accurate pricing, inventory, and delivery information.
- Handle special orders, requests, issues/concerns with enthusiasm and efficiency
- Provide quotes for clients and follow ups
- Examine and resolve customer issues, address short payments, and returns in a timely fashion
- Continually improve product knowledge and stay up to date on the latest trends and innovative technology
- Maintain product displays and literature to ensure most current information is available to customers
- Conduct after sales service with customers
- Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner
- Supporting marketing efforts as a brand ambassador - including via social media and community presence
- Must work Saturdays on a rotational schedule
- Other duties as required

**SKILLS AND COMPETENCIES**
- Strong networking abilities
- Social media brand ambassador
- A strong sales presence
- Outstanding customer service and interpersonal skills
- Quick responsiveness and problem-solving skills
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills
- Organizational and time management skills
- Can work independently and in a team environment
- Ability to work in a fast-paced environment

**EXPERIENCE/EDUCATION**:

- Minimum Grade 12 education **required**:

- Knowledge of the plumbing products would be considered **an asset**:

- Strong computer skills with the ability to quickly learn new systems
- Basics of design and interior decorating is **an asset**

**WHY WORK FOR US**
- Enhanced training program
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program - Volunteer Day
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

**OUR VISION**

Be the preferred wholesaler by providing superior customer experiences.

**FIND OUT MORE**

**#BG01**

**Education**: Required
- High School Diploma or better in Other

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