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Server Assistant

2 weeks ago

Newmarket, Canada The Postmark Hotel Full time

**Position: Server Assistant, Support**

**The Role at a Glance**:This position plays a key role in all Food & Beverage Outlets within our hotels. To serve our guests in a friendly and professional manner, and work as a team member to ensure all tasks are completed before a shift end.

**Your Day To Day Duties**:

- Deliver consistently outstanding service and improve efficiency throughout all hotel venue spaces
- Accurately stock equipment for daily outlet operations and inform management of any needs
- Maintain cleanliness of all F&B and Event spaces throughout the hotel
- Support wait staff as directed by Managers on Duty
- Support event staff as directed by management
- Actively working as a goodwill ambassador of the hotels
- Moving furniture between outlets and storage as needed
- Assisting with clearing tables
- Maintaining cleanliness of all outlets of the hotel including Restaurant/Bar.
- Maintaining the cleanliness and appearance of Catering Room and all other F&B storage spaces
- Stocking glassware, barware, plates, and cutlery required by the operations of the outlets
- Stocking all equipment needed by bar/wait staff
- Greeting guests in a positive, friendly manner and making them feel welcome
- Checking OpenTable for reservations and anticipating nightly volumes
- Controlling F&B waste by following procedures, requisitions, inventory, and waste
- Testing, maintaining and setting up equipment as needed
- Receiving beer and liquor orders that come into the hotel (including 30-50L beer kegs)
- Working as a team, assisting all guests’ and employees’ needs and inquiries
- Anticipating the guests’ needs and responding appropriately with a sense of urgency
- Following health and safety regulations
- Comply with all Archive standards, policies and procedures at all times
- Other tasks and responsibilities as assigned by management

**You have**:

- 1-2 years preferred experience in banquet/restaurant/bar/and hotel
- Must be of legal age to serve alcohol
- Must be Smart Serve certified
- Ability to prioritize and multitask in a high-volume environment
- Ability to remain calm in stressful situations

**Special Requirements and Certifications**:

- Smart Serve Certification
- Ability to meet the physical requirements of the job
- Must be able to lift 50lbs
- This position is physically demanding

**Inclusivity**: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.

INDSJ