Catering and Group Sales Coordinator

2 weeks ago

Truro, Canada Inn On Prince Full time

Answers telephone and respond to caller inquiries in a pleasant manner.
- Answers client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
- Serves as the point of contact for clients and communicates and respond to questions and requests.
- Co-ordinates internally with the sales & marketing team, redirects new group inquiries as needed to the appropriate Sales or Catering team member.
- Generates reports, collects details, coordinates with clients & suppliers, prepares sales-related documents throughout the sales process (e.g., proposals, contracts, BEO packages).
- Enters new group blocks that have any meetings/events booked with us. Making reservations for those blocks that have rooming lists. Setting up billing for those reservations.
- Sending out all invoices for Banquets and any guest rooms associated with them.
- Gathers materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, etc.).
- Arranges and co-ordinate meetings, events and any appointments.
- Records, transcribes and distributes minutes of meetings.
- Interacts with client related to leads, hotel needs and client travel.
- Performs hotel site tours with potential clients as required and in the absence of managers.
- Monitors, screens, responds to and distributes incoming communications.
- Ensures clear and concise communication within the Sales team, as well as with the rest of the hotel team.
- Loads and Manage Rooming Lists to the Hotel Software.
- Files and retrieves documents and reference materials.
- Conducts research and collect data to prepare reports and documents.
- Coordinates necessary arrangements with vendors relating to sales.
- Ensures all documents produced by the Sales & Catering Departments (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
- Ensures the adequacy of sales-related equipment, maintains the inventory of collateral and marketing material.
- Maintains inventory of office supplies, places orders as appropriate.
- Occasional off-site representation; golf tournaments, trade shows, expos, sales blitzes, industry related training.
- Other duties as assigned.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- TRURO, NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 2 years (preferred)

Work Location: One location

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