Information Technology

7 days ago

Toronto, Canada Aritzia Full time

THE TEAM
- The mission of the Technology Department is to provide strategic advantage through the effective use of technology.
- THE OPPORTUNITY
- Aritzia is growing and our Service Excellence team is growing with it. This is a unique opportunity to be part of the team responsible for being the first and single point of contact for all IT incidents and requests across stores, offices, and distribution centres. As the Service Specialist, IT Service Desk, you will support the team in the development and delivery of technology support protocols, ensuring we have the tools to resolve all inquiries effectively and efficiently, while setting the vision for self-service capabilities. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Technology to continued growth and development within Aritzia.
- THE ROLE
- As the Service Specialist, IT Service Desk, you will:

- Ensure best-in-class service at all levels and enable acquisition of technology assets
- Support with the technology experience that drives collaboration and productivity in the business
- Deliver high-quality cybersecurity services and solutions that minimize risk across Aritzia’s systems and data
- Support on a primary shift throughout the week: Monday - Friday or Thursday - Monday
- THE QUALIFICATIONS
- The Service Specialist, IT Service Desk, has:

- Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously develop oneself
- THE REWARDS
- Some of the industry-leading benefits you will receive working at Aritzia:

- A-OK Commissary & Café - Our world-class bistro and café located in-office
- The SET - Our in-house gym, with state-of-the-art equipment and custom classes
- Product Discount - Our famous product discount, online and in-store
- Amenities - Facilities include private parent's room, bike storage room, and showers with complimentary conveniences
- Dog Friendly Office - Bring your best friend to work

ARITZIA
- characteristic._
- Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team._

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