Front Desk Agent

Front Desk Agent

**Duties**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints in a professional and timely manner
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and ensure accurate billing for guest stays
- Maintain a clean and organized front desk area

Qualifications:

- Excellent communication skills, both verbal and written
- Bilingual or multilingual proficiency is preferred
- Strong customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling guest information
- Basic computer skills, including knowledge of reservation systems
- Previous experience in a similar role is an asset, but not required

We offer competitive pay and benefits packages for our employees. If you are a motivated individual with excellent customer service skills, we would love to hear from you. Please submit your resume and cover letter for consideration.

**Job Type**: Part-time

Pay: $18.52 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekends only

Ability to commute/relocate:

- Ingersoll, ON N5C 3J7: reliably commute or plan to relocate before starting work (required)

Work Location: In person