F&i Manager

**Erin Mills Mazda** is looking for an experienced **F&I Manager** The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance, and warranties. As a team player, the F&I Manager strives to develop collaborative relationships throughout the dealership. **Job Duties**: - Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients. - Utilization of dealership management systems and procedures to deliver exceptional customer service. - Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs. - Read, understand and adhere to all rules, regulations and procedures as required by the employer. - Work in strict compliance with the laws of Ontario and Canada. - Ensure all work performed is thorough, accurate and completed on time. - Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles. - Maintain all reports and records as required by the manufacturer, dealership and suppliers. - Attend sponsored training as scheduled. - Ensure quotes for products and services are competitive. - Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors. - Keep customers and staff updated on the progress of a vehicle delivery. - Consistently meet and exceed customer expectations. - Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction. - A Valid OMVIC certification is an asset. - Previous experience working as an F&I manager in a dealership setting. - A valid driver’s license and a clean driving record. - Professional demeanour and appearance. - Ability to work in a team and possess strong interpersonal skills with an upbeat and engaging attitude. - Excellent listening skills. - Self-motiving with an excellent work ethic. - Ability to problem solve and high attention to detail. - Loves a fast-paced environment. - Computer skills and understanding of technology. - Experience with Dealership Management Systems is considered an asset. **Why Work for Erin Mills Mazda**: - Work-life balance opportunities. - Job-specific coaching & training programs. - Grow your career as a part of our "Promote from within culture". - Comprehensive health and dental coverage. - Employee wellness & assistance programs. - Employee vehicle pricing programs. - Dealership and group social events. - A family business built by a growing team of family mindsets. - Go to our website to see more about our company and the many reasons why you will want to work for us_ - Queensway Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._ - We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._