Heritage Presenter I

Parks Canada - Heritage Programs
Rocky Mountain House (Alberta)
GT-01
Various lengths of season - Starting April 2025
$52,053 to $58,597
**Closing date: 31 March 2025 - 23:59, Pacific Time**

**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Important Information:
2. Living accommodations will not be provided.
3. You must provide contact information for 3 work references.

**Duties**:
This position is responsible for:

- Presenting meaningful, captivating, and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites, routinely in period costumes and/or a Parks Canada uniform.
- Perform cashier duties, sell permits; assist in the operation of sales outlets.
- Greet and orient visitors; deliver reception, orientation, public safety, and visitor experience information.
- Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach.
- Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders.
- Participate in the coordination and delivery of after-hours special events and private functions.
- Contribute to the overall national historic site visitor experience through the course of work; respond to general inquiries, direct visitors to sources of information and service areas, and direct visitor complaints; remain attentive to national historic site conditions and environments to detect and report incidents and undesirable situations; advise visitors and assist with possible solutions.

**Work environment**:
The forts are gone but the stories live on. Stories of trade, exploration, and competition, but above all, stories of people.

In 1799 the Northwest and Hudson’s Bay companies set up rival posts here on the North Saskatchewan River. During the 76-year history of trade at the site, nine different Indigenous groups visited the area. Explorer, fur trader and renowned mapmaker, David Thompson, and his wife Charlotte Small used this post as a base for discovering a pass through the Rocky Mountains.

Today, Parks Canada tells the stories of the many different people who have spent time on the banks of this historic river highway and protects the archaeological remains of the four trading posts. We are honoured to engage with community partners and Indigenous peoples who share their stories of today and breathe new life into the history of this land.

Join our team and add to the great history of Rocky Mountain house NHS.

**Intent of the process**:
**Positions to be filled**: Number to be determined

**Information you must provide**:
Your résumé.

Contact information for 3 references.

EDUCATION:
A secondary school diploma or approved alternatives or acceptable combination of education, training, experience, or traditional knowledge relevant to position.

Degree equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, dramatic arts, museum studies, history, or other discipline relevant to the position) may be considered.

Degree equivalency

EXPERIENCE IN:

- Delivering messages/information to groups in face-to-face situations with the purpose of animation, demonstration, role play and education
- Responding to public and visitor inquiries, providing guidance and information

**The following will be applied / assessed at a later date (essential for the job)**:
Various language requirements

Information on language requirements

KNOWLEDGE OF:

- The Parks Canada Agency and its mandate
- Communication, presentation, and interpretive techniques such as storytelling, demonstration, guided tours and first-person period costume role-play

ABILITIES:

- Visitor/Client Focus: Provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
- Communication through Interpretation: Listen to others and communicating articulately to inform, influence and involve
- Teamwork: Work collaboratively with others to achieve organizational goals
- Adaptability: Adapt to work effectively in ambiguous or changing situations, and with diverse individuals and groups

PERSONAL SUITABILITY:

- Personally connects with others
- Takes responsibility
- Makes things happen
- Exercises sound judgment

**The following may be applied / assessed at a later date (may be needed for the job)**:
OPERATIONAL REQUIREMENTS:

- Willing and able to work weekends,