Lead Consultant],

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and AI.***

**The purpose of this job is to serve as a junior Project Manager **assisting** the Service Center Project Manager for IT infrastructure projects.**

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**Responsibilities**

**Prepare effort estimate, define scope, **cost** and **schedule**

**Coordinate and track hardware/software procurement and delivery**

**Ensure process adherence for all phases of a **project**

**Prepare project **plans**

**Host project status meetings**

**Track and follow up on pending action **items**

**Keep meeting **minutes**

**Coordinate with all stakeholders (internal and external) of a project**

**Manage multiple **projects**

**Manage large implementation **teams**

**Prepare and review implementation **plans**

**Ensure project performance expectations are met with service levels and **quality**

**Monitor and track project provisioning and actual **efforts**

**Raise/escalate any issues and risks to all **stakeholder** and leadership for any impact on projects.**

**Provide necessary communication and progress update to all stakeholders on critical projects.**

**Prepare project dashboards.**

**Understand business requirements and design solutions **accordingly**

**Maintain all project **documentation**

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**Qualifications we **seek** in you**

**Minimum Qualifications**

**Graduate or **postgraduate** in Technology with Computers or Information Technology (IT) stream.**

**Or**

**A degree in Computer Science, IT, Systems Engineering or a related qualification.**

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**Preferred Qualifications/ Skills**

**Project management**

**Capabilities to manage an implementation **team**

**Organizational, interpersonal and documentation skills**

**Understanding of the latest technology stack and IT landscape**

**Excellent written and verbal communication skills**

**Capability to drive projects.**

**Effort estimation and scheduling for projects**

**Put together implementation plans for project **activities**

**Must have good analytical **skills**

**High energy, self-starter, results driven, motivated individual with strong interpersonal **skill**

**Should be a team **player**

**Able to work under mínimal **supervision**

**Project Management certification **( PMP**, Prince2)**

**General knowledge of IT infrastructure (OS, Database, Middleware, Storage, Hardware, Networks, Scheduling and Monitoring Tools, File transfer tools, Remote access, IT security, Virtualization)**

**Basic understanding of IT infrastructure and troubleshooting.**

**Technical and system **expertise** in relevant IT workstreams.**

**Strong analytical and problem-solving skills.**

**Specialized knowledge in specific areas allowing them to tackle intricate problems.**

**Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.**

**Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and **the team** partnership and collaboration.**

**Escalation to L3 Support in **timely** manner when challenges require an even higher level of **expertise** and/or experience.**

**Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.**

**Strong communication** skills (written and verbal).**

**Capability to coordinate and execute projects assigned. Basic** understanding of IT infrastructure and troubleshooting.**

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Job_**_Lead Consultant_

**_ Primary Location_**_CA-Halifax_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Oct 16, 2024, 7:45:11 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Consulting_
- Job Category_Full Time_