Education & Certification Specialist

Job requisition number

039219

Job location

Richmond

Full-time / part-time

Full-time

Salary

$43.58 - $54.91/hourly

Expected Salary Range

Posting period

From 01/29/2025 to 03/17/2025

Overview

Do you have experience in workplace training and development? Are you excited about having the opportunity to make a difference in ensuring the health and safety of British Columbians?

We’re looking for an Education and Certification Specialist to maintain occupational training and certification standards, develop and revise content for certification standards, and evaluate certification programs. You will play a vital role in our Certification Services department where you’ll have the opportunity to support occupational health and safety education, training, and certification that makes a difference in the lives of workers and employers in British Columbia.

The Education and Certification Specialist supports the strategic priorities of the Prevention Divisional Services and Credentialing by overseeing, researching, and monitoring the effectiveness of certification, training and credentialing programs mandated by the Workers Compensation Act and Occupational Health & Safety Regulations and providing recommendations as required.

In this role you will coordinate surveys, studies and investigations relating to certification, occupational credentials, and all other related aspects tied to Prevention Divisional Services and Credentialing strategies and initiatives. In conducting the above functions, the Education and Certification Specialist will employ management best practices and quality standards; technology protocols and requirements; ethical and legal regulations; and organizational policies, practices and guidelines.

**Where you’ll work**

At WorkSafeBC, we offer a model that combines the convenience of some remote work**with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work three or more days a week in our Richmond office.

What you'll do
- Assess, plan, negotiate, organize, monitor, and evaluate all programs and projects related to certification, credentialing, and training support.
- Define external education, training or certification technology requirements.
- Develop or analyze assessment strategies that effectively address a variety of unique curriculum approaches and training outcomes.
- Conduct a job task analysis (JTA) or facilitate developing a curriculum (DACUM) session to ensure that identified competencies are defensible, and meet industry needs, and/or industry standards.
- Develop quality control and assurance processes and coordinate the implementation by training providers, for content areas cited in the Workers Compensation Act, Occupational Health & Safety Regulation, or Guidelines, requiring standards acceptable to WorkSafeBC.

Is this a good fit for you?

**We’re looking for someone who can**:

- Ensure that all products and programs comply with the following: training industry quality standards; ethical and legal regulations; organizational policies, practices and guidelines; and formalized technical writing and editing standards and conventions.
- Identify and work to resolve problems and issues with a high degree of complexity, including managing complaints related to training providers and ensuring training providers meet contract obligations with respect to the design and delivery of training programs. Escalates issues as required.
- Use, and develop when required, a systematic methodology for analysis, design, development, implementation (delivery), evaluation, and maintenance on all projects and programs, and implements an evidence-based 'systems' approach to all certification, credentialing and training initiatives.
- Design and delivers presentations to internal and external stakeholders.
- Ensure that WorkSafeBC policies and regulations appropriately reflect certification practices and industry needs. Recommends revisions to the Regulation, Guidelines and policies as required.
- Travel for this position as it may be required on an as needed basis. BC Driver's license is required.

**Your background and experience**
- A Master’s degree in Adult Education, Educational Leadership or a similar specialty and a minimum of 3 years of real time directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs.

**OR**
- An undergraduate degree in education, the social sciences or a similar specialty **AND**:

- A Provincial Instructor Diploma (PID).
- A min. of five (5) years (real time) directly related experience in the development and/or management of workplace education programs, including trades or vocational training, labour education, quality assurance, audit, or other similar programs.

We’ll consider an equivalent combination of education and experience

**Imp