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Dental Receptionist
13 hours ago
**Tasks**
- Organize appointments booking/scheduling using recall system (Intiveo) to facilitate the efficient running of the dental office
- Maintains patient relations before and after treatment.
- Ensuring up to date financial breakdown for the treatment is available for patients scheduled on the day
- Optimizes appointment to achieve daily, weekly and monthly targets through treatment plan monitoring, patient information flow and continuous patient engagement.
- Following up with insurance plan providers and patients on aging outstanding payments
- Be able to run a multi-line phone system
- Contact List Management
- Account Receivables Management
- Maintaining financial records, incoming mail, invoices, and statements
- Assist with administrative tasks such as filing electronically and scanning documents
- Prepares/submits timely reports related to the Dental Office as per requirement.
- Attention to detail and accuracy in maintaining patient records
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Willing to learn new technologies and skills.
- Flexibility to work for additional hours if needed
**Skills**
- Knowledge of dental office procedures and administrative tasks
- Should be proficient in using ClearDent
- Should be a thorough user of Intiveo
- Dental Insurance and code knowledge
- Must have excellent communications skills
- Should be organized and detail oriented
- Computer literacy with knowledge of Office 365 - Outlook, Word, Excel.
- Strong front desk and customer service skills
- 2 to 5 years experience as a Dental Receptionist in a Dental Office is Mandatory.
- Should be able to multi-task
**Job Types**: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Waterloo, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience working with Cleardent Patient Management System?
- Experience using Microsoft 365 / Microsoft Teams?
**Experience**:
- CDAnet usage: 1 year (required)
- ODA code: 1 year (required)
Work Location: In person
