Network Support Technician

2 days ago

North York, Canada US Ravens Global Inc. Full time

Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Bachelor's degree
- Experience: 1 to less than 7 months
- **Work setting**:

- Consulting firm
- Information technology (IT) infrastructure
- ** Tasks**:

- Coordinate access and use of computer networks
- Install software
- Install web server hardware and software
- Load printer with paper and forms
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Monitor the performance of computer systems and networks
- Troubleshoot, maintain and upgrade web server hardware and software
- Evaluate and install computer hardware, networking software and operating system software
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
- Supervise technical staff
- ** Computer and technology knowledge**:

- Virtualization
- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- File management software
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Project management software
- Programming software
- Website creation and management software
- Web service design
- Business diagram software
- Information technology
- Database software
- Programming languages
- Software development
- MS Office
- MS Windows
- Spreadsheet
- Firewall
- MS Active Directory
- Veritas Netbackup
- Social Media
- ** Transportation/travel information**:

- Own vehicle
- Willing to travel
- Willing to travel cross-border
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Standing for extended periods
- ** Own tools/equipment**:

- Internet access
- Cellular phone
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Creativity
- ** Other benefits**:

- Free parking available

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