Lead Hand, Warehouse

Join Jones Healthcare Group - Where Innovation Meets Purpose

At Jones, we’re committed to the environment, our team, communities, and consumers, and we're inspired to make a meaningful impact through advanced packaging and medication dispensing solutions.

**Summary of position**:
**If you love**leading a team and keeping a fast-paced warehouse operation organized and on track, this role will keep you energized.

**If you get inspired by**coordinating people and processes to keep inventory accurate and shipments moving, you’ll thrive here.

**If you are driven to**take ownership, improve systems, and create a safe, high-performing warehouse environment, this position is for you.

As **Lead Hand, Warehouse**, your responsibilities will include assigning daily tasks to Warehouse Associates, maintaining accurate inventory counts, supporting incoming and outgoing shipments, and ensuring proper documentation and compliance with safety and quality standards. You’ll work closely with the Warehouse Supervisor and Logistics Coordinator to keep things running efficiently and support continuous improvement initiatives across the warehouse.

**More about your responsibilities**:

- **Daily Leadership & Coordination**: Assign, monitor, and support the daily activities of Warehouse Associates to ensure productivity, accuracy, and safety throughout all shifts.
- **Inventory Control**: Lead daily inventory section counts, investigate discrepancies, and maintain precise tracking of all stock, ensuring accurate location of skids and materials.
- **Shipping & Receiving**: Assist in and oversee receiving, shipping, and material handling tasks, ensuring proper documentation, labeling, and timely processing of returns.
- **System & Process Management**: Utilize ERP systems such as SAP or WMS to streamline warehouse operations and support effective materials movement and order fulfillment.
- **Compliance & Quality**: Ensure all warehouse operations meet internal policies, regulatory requirements, and company quality standards—including GMP where applicable.
- **Training & Safety**: Train team members on warehouse procedures, monitor safe work practices, conduct regular safety audits, and maintain all safety equipment in working order.
- **Communication & Coordination**: Collaborate with Purchasing, Sales, Transportation, and other internal teams to resolve issues, avoid delays, and enhance service levels.
- **Continuous Improvement**: Identify and implement opportunities to increase efficiency, reduce errors, and improve team performance, supporting broader warehouse initiatives.
- **Site Flexibility**: Support offsite warehouse operations when needed to ensure seamless logistics across locations.

**What you’ll bring**
- Values that mirror ours, from the Inside Out**:I**ngenuity, **N**imble, **S**upportive, **I**nclusive, **D**riven, **E**mpathetic
- High School Diploma or equivalent
- Forklift Certification is an asset
- 3-5 plus years of experience in a warehouse environment
- Experience with ERP/WMS/ SAP systems
- Knowledge of warehouse safety procedures, inventory control, and shipping/receiving practices
- Proficiency in using basic computer programs (Excel and Word)
- Strong leadership, communication, and problem-solving skills
- Ability to organize, prioritize, and adapt in a fast-paced setting
- Team-oriented mindset with a commitment to continuous improvement
- Experience within a pharmaceutical or food environment
- Understanding/familiarity of cGMP
- Experience within a regulated environment packaging/food/pharmaceutical (FDA, Health Canada)

**We care about our colleagues, some benefits we offer are**:

- A safe, respectful, diverse, and inclusive environment
- Competitive compensation and equitable people practices
- Comprehensive benefits and an RRSP program where we match up to 5% of your earnings
- Opportunities to grow and develop, alongside a supportive team
- Employee and family assistance program
- Referral bonuses
- Education reimbursement program
- Colleague appreciation events
- and more

Please submit a resume and let us know why you are interested.

As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 1.800.265.9093 about your needs, and we will consult with you to ensure suitable accommodation is provided.

For all feedback on equity and accommodation needs, please also contact the Human Resources department.