Nail Salon Receptionist
2 weeks ago
**Overview**
**Responsibilities**
- Greet clients warmly and ensure they feel welcomed upon arrival.
- Manage appointment bookings and confirmations using our POS system.
- Handle cash transactions, including cashiering and cash handling duties.
- Provide product demonstrations and upsell retail products to enhance customer experience.
- Maintain an organized reception area, including stocking merchandise and managing inventory levels.
- Assist with merchandising efforts to promote salon products effectively.
- Address client inquiries via phone with excellent phone etiquette and communication skills.
- Support salon staff by coordinating schedules and supervising when necessary.
- Maintain accurate records of sales transactions and client information using basic math skills.
**Qualifications**
- Previous experience in a customer service role, preferably in a retail or salon environment.
- Familiarity with POS systems is essential; experience with cash handling is a plus.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Bilingual Vietnamese and English
- Ability to perform basic math calculations for retail sales and transactions.
- Experience in supervising staff or assisting in training is preferred but not mandatory.
- Knowledge of product demos, upselling techniques, and retail math will be beneficial.
- A positive attitude, strong work ethic, and a passion for providing excellent customer service are essential for success in this role. Join us at our salon where your contributions will make a difference in creating a welcoming environment for our clients
Pay: $17.20 per hour
Expected hours: 40 per week
**Language**:
- english (required)
- Vietnamese (required)
Work Location: In person
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