Research Support Clerk

**Requisition #**:25-0005**

**Location**: Cambridge

**Department**: Research Operations

**Payband**: D

**Starting Rate**: $26.77

**Payband Range**: $26.77 - $31.01

**Hours/Week**: 35

**Posting Date**: Thursday, January 2, 2025

**Closing Date**: Wednesday, January 8, 2025 at 11:59 PM EST

**Vacancy Type**: Support Staff - Full-time Temporary Appendix D Contract

**Position Summary**:
Support Staff Full-time Appendix D Contract Position (January 2025 - March 2025)

The Research Support Clerk assists management in the Conestoga Applied Research & Innovation Office of Research Services (CARI-ORS), and the college’s research-based Centres of Innovation, by providing comprehensive administrative and clerical services, and managing the time and schedules and co-ordinating communication flow between managers, co-ordinators, consultants, faculty, researchers and a variety of external contacts. The incumbent also serves as the CARI-ORS receptionist, manages correspondence, and follows up on action items and commitments to ensure efficiencies within the administrative components of the Office of Research Services.

**Responsibilities**:

- Develops and maintains effective administrative procedures to ensure the efficient operation of the CARI Office of Research Services
- Conducts research as requested by Senior Management and prepares reports and Review Summaries; includes the ability to source documentary evidence such as Statistics Canada reports
- Composes materials/reports required for meetings and presentations
- Develops and maintains a database of clients, partners and organizations
- Creates publications using desktop publishing tools to support events and other activities of the CARI-ORS
- The incumbent maintains the appointment book for the Associate Director and Manager Finance/Administration, resolving discrepancies with conflicting appointments.
- Responds to a range of enquiries - internal, external and from students, which requires a sound understanding of College and School policies and procedures (including services available through the CARI-ORS) with a high level of customer service, tact, diplomacy and professionalism
- Compiles and prepares agendas, gathers appropriate documentation for meetings, analyzes and summarizes reports, records and transcribes minutes for meetings as required by Senior Management.
- Generates correspondence, including drafting correspondence on behalf of the Associate Director and Manager, Finance/Administration
- Develops and maintains effective administrative procedures to ensure the efficient operations of faculty and/or client liaising with the Associate Director and Manager, Finance/Administration
- Completes part-time contract requests
- Ensures proper completion and filing of all documents related to research project expenses
- Proactively addresses student concerns and refers those requiring intervention to Senior Management
- Provides support for the delivery of programs, workshops and events for the CARI Office of Research Services
- Assists the Manager, Finance/Administration in the budget process by compiling monthly financial statements, maintaining and monitoring budgets, identifying expenditure trends, reconciling financial records, budget inputting and preparation, reviewing expense claims and preparing purchase requisitions
- Assists the Director and Associate Director with administrative duties associated with new projects and areas of growth; composes required documentation for proposals and contracts with partners, external organizations and agencies
- Maintains documentation pertaining to academic policies and procedures as well as general college policies and procedures manuals

**Qualifications**:

- Two-year Diploma in Office Administration is required
- Ability to judge and maintain confidentiality
- Ability to multi-task, take initiative, and proactively organize calendars, workload, deadlines, and priorities
- Ability to meet multiple deadlines while handling constant interruptions
- Note-taking and transcription skills required for meetings and minutes
- Organizational skills as a result of competing demands
- Ability to work as part of a team and independently with limited supervision
- High level of interpersonal communication skills
- Demonstrate good decision-making and good judgement; ability to use tact and diplomacy to achieve objectives

Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.