Claims Specialist

2 weeks ago

Hamilton, Canada Lawrie Insurance Group Inc. Full time

Lawrie Insurance Group (LIG) is a **Great Place to Work**®** and we want to share our bright future with you. LIG is a Canadian based, privately-owned leader in commercial and personal insurance, employee benefits, group retirement solutions and life and living benefits. As one of the largest and most trusted insurance organizations in Canada, we work with every major insurer in Canada and have a global network of brokers so we can create leading-edge solutions for all your needs.

LIG is only as strong as our people. Your career is more than a salary and that’s why we provide a total rewards program that takes care of all your needs from benefits to savings to overall wellness.

**Are you passionate about analyzing, investigating, and interpreting policy wordings? Do you go above and beyond to ensure client satisfaction? Do you enjoy working with a dynamic team? If so, this position may be perfect for you.**

**We are currently seeking a Claims Specialist who will report to the VP, Commercial Lines. In this role, you will champion the claims process from start to end. A key part of the role is to provide a claims experience that maximizes client satisfaction through ongoing advocacy.**

**What will you do?**
- Evaluate, analyze and interpret policy wordings in order to determine coverage applicable to the loss
- Process new loss information on applicable claims system
- Negotiate and advocate on behalf of the insured through the settlement process
- Proactively manage all claims to conclusion through the use and ongoing maintenance of an effective abeyance system
- Maintain claims documentation
- Analyze claims data for trends to provide future risk mitigation
- Prepare reports for internal and external parties
- Attend and participate in meetings, mediations, settlement conferences
- Provide ongoing status updates to customers and internal teams until file closure

**Knowledge, Skills and Qualifications**:

- Minimum of 3 years’ experience in a claim’s role
- Experience in Commercial Insurance
- Completed Post-Secondary education in related field of study (college or university level)
- Interpersonal, strong communication and listening skills are crucial for this position
- Strong analytical skills
- Possess a deep understanding of insurance claims negotiation and settlement techniques

Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise if you require accommodation.

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