Regional Vice President, Ontario Region

Requisition ID: 234776

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The Role**

The Regional Vice President is responsible for delivering on financial and people objectives for the profitable growth of mortgage business within the Home Financing Solutions (HFS) division. Leading a team of Senior Manager, Sales (SMS), the RVP coaches, motivates, and partners to exceed regional sales targets set within the business wide strategy of Build, Inspire, and Win. The incumbent exercises strong judgment and leadership direction and provides client-focused sales culture accountability to the Senior Manager, Sales, in a manner consistent with the overall Canadian Bank and Home Financing Solutions.

**Is this role right for you? In this role you will**:
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Deliver on financial and people objectives (including but not limited to):

- Financial Objectives: complement growth, funded mortgage volume, client deepening, key partner and stakeholder development, sales productivity
- Client Experience: measured by Home Financing Advisor survey results
- Employee Satisfaction: measured by survey results
- Operational Effectiveness: risk, compliance, fraud, operational process, keeping the bank safe Partner Development: bringing one bank to the customer by partnering with internal peers including ensuring a smooth hand off for client between businesses (for ex HFA to branch)
- Lead, manage and develop a sales team by:

- Focusing on sales management results which include:

- Advanced mortgage volume and secured lines of credit - measured by dollars and units funded
- Net new households to Scotiabank - a percentage of 75% or higher
- Creditor Insurance Sales - measured by percentage of units sold
- Client deepening - measured by additional non-mortgage products per client
- Recruitment: responsible for scouting and motivating top talent at sales manager level and monitoring, coaching, and safeguarding on recruitment of home financing advisors
- Sales Management Effectiveness - as measured by coaching, joint field work, adherence to policies and procedures and observational coaching
- Fostering and enhancing the ongoing relationships between the Bank and Key Partners (referral sources of mortgage business), major vendors, and internal referral sources (Branch, Business Banking)
- Developing and successfully managing key stakeholder relationships (internal and external), including, but not limited to: Scotiabank Retail Branches, other Scotiabank divisions and 3rd party vendors
- Ensuring strong performance management controls and using available reporting and HR partners to measure, track, and address non-performance Preparing and obtaining agreement on individualized business plans for all Direct Reports, to ensure all required sales activities and disciplines are in place.
- Execute on the tactical strategies around Build/Inspire/Win to support the overall direction and success of the Region:

- Reviewing metrics, reporting, and economic data from a variety of sources including the field, business line partners, customers, competitive intelligence
- Executing on strategy of quality vs quantity, in mortgage origination, people hiring, and key partner development Recommending initiatives and providing strategic regional advice to the Vice President, Home Financing Solutions.
- Lead the implementation of the strategies and initiatives in the Region by:

- Defining clearly, roles, tasks and expectations at both the sales leadership and home financing advisor levels
- Developing and implementing regional marketing strategies to maximize business opportunities for sustainable growth
- Deploying & engaging resources to support strategies (ie. planning & maintaining regional operating budgets within plan including business development)
- Obtaining agreement from Direct Reports and/or other stakeholders to ensure standardized operations across region
- Planning, organizing and effectively managing all aspects of Human Resources to support the Region’s strategies
- Developing sales leadership around principles of build/inspire/win and coaching them to enable and motivate their Home Financing Advisors to deliver consistent and sustainable business
- Resolving issues/negotiating between Direct Reports and partners from other Scotiabank Groups (i.e. Shared Services, Lending Support, Branches, etc.) to meet objectives/overcome obstacles, guiding team members to alternatives if required
- Ensuring employees are fully aware of, and comply with, the Bank’s Privacy Code and Guidelines for Business conduct; Anti-Money Laundering/Anti-Terrorist Financing requirements, Financial Consumer Agency of Canada requirements and Know Your Customer requirements
- Acting decisively, even in situations of uncertainty or ambiguity, to move forwar