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Communications Consultant, Digital Brand and Design

2 weeks ago


Toronto, Canada Toronto Community Housing Full time

**Make a difference**

Are you a skilled and experienced digital communicator looking for an opportunity to help build a better Toronto for all? Are you a keen strategic thinker with an exceptional attention to detail? Are you a dedicated and skilled team player looking for a new challenge with a high profile public sector organization?

We are currently looking for a Communications Consultant to serve on our Digital, Brand and Design team. In this role, you will report to the Manager, Digital, Brand and Design, and provide digital administration, web management and communications services to support Toronto Community Housing’s strategic communications objectives and business priorities. Liaise with management and external stakeholders on high-profile projects in a manner that supports TCHC's tenant focused culture.

**What you’ll do**
- Provide overall administration of our current website platform, liaising with corporate divisions, project leads and unit managers
- Write, edit, and publish digital communication materials aimed at tenants, staff, the media, stakeholders and the general public
- Maintain good working relationships with internal and external contacts and proactively identify communications opportunities.
- Represent Toronto Community Housing with community agencies and private sector partners in planning and executing joint communications
- Represent Toronto Community Housing interests with various stakeholders, including community agencies, tenants, the public and the media
- Monitor and measure the effectiveness of various communications tactics, messages, and approaches
- Provide counsel and support to executive, managers and staff with respect to media and other communications initiatives Creating and overseeing digital assets, folders and users Provide overall troubleshooting and investigating opportunities to improve the process or functionality on the website Quality control on links, images and other assets across all platforms, ensuring they are current and active and archiving older contentUpdating the TCHC Website Administrator Guide and other website governance documentation

**What you’ll need**
- Degree from a recognized university or college in English, Corporate Communications, Social Sciences, Public Relations or Journalism, or equivalent combination of post-secondary education and job experience
- 3 to 5 years strategic communications and digital experience, including 2 to 3 years experience with websites, digital and social media communications
- Demonstrated experience in developing and writing digital content, social media content, blogs, briefing materials, and other communication tools
- Experience conceiving and developing communications, social media, and digital communications strategies
- Demonstrated ability to deliver expected outcomes in a results-oriented environment with multiple projects, strict deadlines and changing or competing priorities
- Excellent organizational skills with a high level of attention to detail
- Strong networking and relationship building skills
- A strong team player who is also able to work independently
- High degree of judgment and discretion; ability to analyze, problem solve and mediate complex situations with multiple stakeholders
- Exceptional writing and editing, project management and presentation skills
- Experience developing and implementing social media strategies.
- Demonstrated excellence in verbal communication, interview and research skills.
- Creative, flexible and innovative approach to meeting the communications needs of a complex organization
- Knowledge of community development principles and a solid understanding of key social issues faced by Toronto Community Housing staff, residents, stakeholders and partners
- Ability and sensitivity in providing respectful service to diverse populations
- Experience shooting and editing still photographs and video would be an asset.

**What’s next**

Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

**Please note: TCHC has a mandatory vaccination policy wherein staff are required to be fully vaccinated against COVID-19 with the exception of employees with approved accommodations.**

**INDS