Program and Outreach Coordinator, Undergraduate

**Date Posted**:10/30/2024
**Req ID**: 40464
**Faculty/Division**: Faculty of Arts & Science
**Department**: Dept of Psychology
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00055805

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
**Your responsibilities will include**:

- Acting as the first point of contact for students and provides detailed explanations to current and prospective undergraduate students
- Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines, outreach to prospective students
- Coordinating the recruitment of teaching assistants and invigilators
- Providing information to undergraduate students on future pathways to research opportunities, graduate program and career pathways
- Determining logístical details and activities for events and/or programming; liaising with internal and external contacts to coordinate execution of seminars and workshops
- Support undergraduate student experiential learning activities by providing information to students of programming; delivering presentations to promote programs, opportunities and/or initiatives including mentorship program

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent education and experience.
- Minimum three (3) years relevant experience with student services and program administration. Prior relevant experience administering undergraduate programs and student internship/ outreach programs is required
- Experience advising students
- Experience planning and coordinating student outreach initiatives, special events and workshops.
- Experience working with student information databases or equivalent, including data entry and preparing reports.
- Demonstrated ability to edit promotional material.
- Knowledge and experience using social networking tools on behalf of an organization.
- Demonstrated advanced skills in Microsoft office including Excel, PowerPoint, Access, and Word.
- Excellent oral and written communication skills and interpersonal skills.
- Customer service-focused on the needs of internal and external stakeholders
- Strong organizational and time management skills to manage a variety of tasks and meet overlapping deadlines
- Demonstrated ability to work independently and collaboratively within a team-oriented environment

**Assets (Nonessential)**:

- Knowledge of and familiarity with academic and professional communities relevant to programs are valuable.

**To be successful in this role you will be**:

- Communicator
- Efficient
- Organized
- Problem solver
- Resourceful
- Team player

**Closing Date**: 11/11/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial

**Lived Experience Statement