Corporate Auto Fund Partnership Representative
2 weeks ago
Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.
- In-Scope
- Work Location: This role is eligible for hybrid - this means you’ll have the flexibility of working from home and in the office (in Regina), on a scheduled rotation once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.
The Corporate Auto Fund Partnership Representative is responsible for building and maintaining effective business relationships with Auto Fund partners and stakeholders to contribute to customer and partner experience, traffic safety promotion, and efficient operations. The role identifies opportunities for improved partnerships, facilitates development plans, and monitors results against established key performance indicators (KPIs). Works collaboratively with Auto Fund departments to strengthen partner relationships, resolve issues, and provide recommendations to assist the Auto Fund in achieving its corporate objectives. Some work is performed away from established headquarters and overnight stays may be required.
KEY ACCOUNTABILITIES
- Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and re_
- sponsibilities may be assigned._
Auto Fund Procurement and Consultation- Collaborates with Legal and Auto Fund departments to support the creation, renewal, and amendment of contracts with external partners.-
- Supports Request for Proposal/Advanced Contract Award Notice process in collaboration with Purchasing, Auto Fund Operations, and Traffic Safety.-
- Acts as a liaison to coordinate, plan, and schedule consultations between internal and external stakeholders to support partnership procurement processes.-
- Develops and maintains effective business relationships with partners, vendors, and Auto Fund departments, including understanding the different business areas of expertise.-
- Gathers, analyzes, and compiles feedback from external stakeholders and customers to measure satisfaction with Auto Fund products, processes, and programs. Develops reports for Auto Fund departments and senior leadership that outline the feedback collected from external stakeholders.-
- Works in collaboration with Customer Insights to analyze and interpret survey data to draw conclusions.Auto Fund Partnerships- Collaborates with Auto Fund business areas to identify partner performance goals, monitors partner performance, and provides recommendations on how to improve. Based on the partnership framework, involves the appropriate internal business partners to resolve any issues that arise in a timely and effective manner to ensure successful partnerships.-
- Collaborates with Corporate Auto Fund Training to reinforce and coach internal staff on relationship management skills and procurement best practices.-
- Conducts reviews with Auto Fund departments to identify growth/efficiency opportunities best suited for partners and promote strategic alignment toward mutual objectives.-
- Collaborates with Auto Fund business areas to identify, analyze, and translate partner KPIs into actionable steps to improve partner performance.-
- Responds to questions and correspondence from partners and Auto Fund personnel in oral and/or written form.-
- Develops and maintains relationships with industry members to monitor trends and activities in the market.-
- Coordinates and attends partner training, seminars, and conferences to observe and monitor.High Performance Team & Culture- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.-
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.-
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.- TECHNICAL KNOWLEDGE & SKILLS- Skill in building and maintaining effective internal and external working relationships (i.e., business partners, vendors, and others).-
- Knowledge of business processes and practices, organizational units, and how they interact to support the corporation's objectives.-
- Knowledge of contract management.-
- Skill in report writing and conducting consultations, surveys, interviews, and presentations.-
- Knowledge of the services provided by the division, partner agencies, and associations.EDUCATION & CERTIFICATIONS- Two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.-
- Possession of a valid driver’s licence.EXPERIENCE- 3 - 5 years' experience in managing accounts and partners.BE
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