North America Global Mobility Consultant

**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**

**Working Arrangement**

Hybrid

**The opportunity**

The role involves day-to-day support of global immigration with activities ranging from gathering information, status reporting, drafting documentation, to collaborating closely with clients and Government departments and much more. The Immigration Specialist will be in direct contact with various partners and will be required to have a good understanding of immigration processes in multiple jurisdictions.

**Responsibilities**:

- Act as the primary liaison for administrative guidance associated with Global Immigration
- Understand basic immigration processing categories and requirements for a variety of foreign jurisdictions
- Initiate new and extended work authorizations globally with appropriate vendor depending on region, following up with employees and managers;
- Act as liaison between the Talent Acquisition group, hiring managers, HRPs and outside immigration counsel(s) for new hires, Intracompany Transferees and other employees needing an employer-sponsored visa or visa extension;
- Problem-solve, field and respond to daily inquiries around work authorization situations;
- Coordinate the signing of all Employer-sponsored visa Petitions (US);
- Proactively track work authorization statuses globally and ensure appropriate follow-up with partners;
- Lead US I-9 reverifications for renewals, new work authorizations, and Green Cards;
- Lead temporary SIN (Canada) statuses, track and follow-up as appropriate;
- Lead and maintain trackers and SharePoint site for the US immigration process;
- Maintain the integrity of Workday to keep it the system of record for work authorizations globally;
- Liaise with immigration counsel and management ensuring issues are dealt with and/or escalated appropriately
- Ensure effective records retention and tracking of all information for employee immigration files for both internal/external audit
- Own any ad hoc projects or pulling together spreadsheets of information as required by senior and/or management
- Review and approve Global Immigration Support Letters for Business Travel;
- Finalize Canadian PR Express Entry letters;
- Provide timely responses to client queries
- Lead client expectations regarding upcoming expiries and required actions
- Other tasks as assigned
- **What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Professional work ethic, can-do attitude with passion for delivering excellent employee experience
- Relationship leadership skills
- Excellent verbal and written communication skills
- Proven track record to multi-task and deliver accurately to tight deadlines
- Strong organizational and project management skills

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-Hybrid

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Waterloo, Ontario

**Salary range is expected to be between**

$65,775.00 CAD - $109,625.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short