Manager, Cancer Centre Outpatient Clinics

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
Reporting to the Director of the program this exciting opportunity exists for a person whose values align with Southlake’s purpose of building healthy communities through outstanding care, innovative partnerships and amazing people and has a desire to work collaboratively as part of the broader Southlake Leadership Team.
The Clinical Manager is responsible for the organization and leadership of all aspects within their clinical unit/area, which includes the Stronach Regional Cancer Centre (SRCC) Outpatient and Benign Haematology Clinics. The responsibilities include oversight of patient care delivery, operational planning, human resource development, financial management, quality management, education and research.
The incumbent will be an experienced health care professional with demonstrated oncology experience. The individual will have a proven ability to coordinate and direct all patient care related activities within their clinical area including the coordination of efficient patient flow activities, promotion of optimal patient care and clinical outcomes and collaboration with the Program Director and Interprofessional Team.

**Qualifications**:

- Registered in good standing with a Regulated Health Professional College required
- Baccalaureate Degree required
- Master’s Degree in a health related discipline preferred
- Dsouza Certification preferred
- Minimum 3 years recent experience working in an Inpatient Acute/Sub Acute setting with demonstrated progressive leadership responsibilities is required.
- Minimum 3 years recent and relevant management experience in oncology preferred.
- Demonstrated knowledge in oncology clinical practice is preferred.
- Minimum 3 years of Patient Flow experience at level of Manager or Director is preferred.
- Demonstrated excellence in, customer service, analytical approach, teamwork, and leadership skills.
- Demonstrates excellence in interpersonal, written and oral communication, coaching, mentoring and team building skills that facilitate positive interactions among all members of the health care team.
- Demonstrates superior understanding of systems, systems analysis techniques, value analysis process and continuous improvement principles and tools.
- Possesses highly developed analytical, problem solving, critical thinking skills.
- Demonstrates a strong patient and customer focussed philosophy in all interactions.
- Possess the ability to introduce and effectively facilitate change.
- Demonstrates superior decision-making and organizational skills.
- Demonstrates commitment to professional development.
- Demonstrates knowledge of program planning, implementation and evaluation.
- Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
- Ability to analyse, research and implement evidence-based practice into Policy and Procedure development and clinical practice.
- Ability to work with all health disciplines to achieve quality outcomes.
- Experience with guiding staff experiencing performance and/or attendance problems.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
- Models behaviour that is aligned with the values of Southlake Regional Health Center.
- Always with compassion
- Power of many
- Serve with purpose
- Every voice matters
- Courage to think differently

Closing Statement

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
Primary Responsibilities
The Clinical Manager for the Stronach Regional Cancer Centre (SRCC) Outpatient Clinics role models Southlake values a