Seasonal Shift Lead

5 days ago

Fredericton, Canada Cherry Hill Programs Full time

**About Us**
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As **Shift Lead**, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional and company goals.

**Our Shift Leader Will Also**
- Promote a positive, collaborative environment and maintain our core values and policies
- Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures
- Take photos and provide guests with memorable souvenirs to take home
- _Photography experience not required _
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
- Lead by example and reinforce policies and procedures established by senior management
- Troubleshoot technical issues and escalate to IT or Local Management when needed
- Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
- All other duties as assigned

**What We’re Looking For**
- Positive attitude and strong work ethic
- Team player who can work independently and understands the importance of leadership
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
- Ability to process sales transactions and comfortable with cash handling
- Professional attire and good hygiene are a must
- Available to attend mandatory pre-season training
- Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
- Available to work a minimum of 20 hours a week or as needed

**Knowledge, Experience & Skill**
- At least 18 years of age
- Previous retail/assistant manager and photography experience preferred
- Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time

**What Else Can You Expect**
- A fun, fast paced, and passionate environment
- Career advancement opportunities
- Flexible schedule
- Referral program
- One free photo package for friends and family per staff member
- _Must be used 2 weeks before the close of each season_

***

**We Work Together to Win Together**

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

**Experience**: Preferred
- Retail Sales experience

**Education**: Required
- High School or better

**Skills**: Preferred
- Problem Solving
- Customer Service

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them

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