Manager, Full Service Vending

Facility Location
- Calgary

Work Location - Calgary, Edmonton, Vancouver

Posting Locations - Calgary; Coquitlam; Edmonton

Department - Vending Strategy, Planning & Execution

Job Function - Sales and Marketing

Employee Type - Regular Employee FT Salaried

Shift/Hours
- **About Us**:
**_ Proudly Canadian and Independently Owned, we are Coke Canada Bottling_**

Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide.

We have a 120-year heritage of manufacturing, marketing, selling, and distributing the major branded ready-to-drink products Canadians love. We pride ourselves on building diverse and sustainable relationships with our customers, consumers, stakeholders, and communities through our shared values: lead with an entrepreneurial mindset, collaboration, integrity, accountability, quality and safety.

Our brands include: Coca-Cola®, Diet Coke®, Coca-Cola® Zero Sugar, Sprite®, Fanta®, Barq's®, NESTEA®, POWERADE®, Minute Maid®, DASANI® and vitaminwater®; and our partner brands: Canada Dry®, Monster Energy®, and A&W®.

**About This Opportunity**:
We are seeking a skilled and motivated Full-Service Vending Manager to lead our Western Canada Operating Unit’s Full-Service Vending execution strategy. In this role, you will be responsible for ensuring customer satisfaction, delivering increased revenue and profitability, and optimizing our full-service vending operation. You will collaborate with internal and external stakeholders, provide leadership and direction to the Western Canada Vending Supervisors, and oversee the management of subcontractor services. **This role can be located in Calgary, Vancouver or Edmonton.**

This is a Work-from-Home role, with approximately 10% travel within the Western Canada region.

**Responsibilities**:

- Lead the West Full-Service Vending business to achieve Company financial goals and operational KBI objectives, including Yield, Fill Rates, Telemetry, Cashless Health, and Productivity.
- Develop and implement the FSV Execution strategy for vending initiatives and Special Projects in the West OU, such as Cashless and Telemetry Upgrades, and Profitability.
- Liaison to local sales teams/FSV supervisors/Drivers/Service Techs on driving national initiatives & handling escalations.
- Collaborate with multiple stakeholders to provide insights and direction with regards to profitable new business growth in the Vending Channel.
- Support Regional and National Account executives as a Subject Matter Expert (SME) in Vending, including Vender set up, prospecting, FSV Updates, customer renewals, and customer negotiations.
- Manage daily operation with Fee for Service (FFS) providers, including fill requests, customer service tickets (CST’s), Pricing, Planogram, new fills, & removals.
- Review, redirect, & action telemetry information, and process all handling invoices for FFS partners, including Breakers, Damages & Losses (BD&L), while managing Customer Marketing Agreements (CMAs) and monthly accruals.
- Work with Vending Planners & Distribution supervisors on efficient route review, resource allocation and handle any distribution issues including pricing, shortages, and new product placement.
- Audit & Reporting - Payment Card Industry (PCI), Keys, Safe, Driver

**Qualifications**:

- 3-5 - College degree required preferably in Finance or Business Administration / General Management OR High School Diploma / equivalent with 5 years of experience directly in Full Service, Logistics, or Sales departments and skills;
- 2+ years of experience in beverage retail or distribution (with a Bachelor’s Degree) preferred;
- Good understanding and appreciation of technology;
- Ability to make sound decisions and recommendations based on analytical evaluation
- Understanding of and capability to utilize data sources such as BASIS, Margin Minder, FASETS, etc.;
- Working knowledge of Full Service and Equipment Service business processes
- Demonstrated analytical skills; and
- Ability to collaborate cross functionally and coordinate efforts around FSV

**Important**:
All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification, and driver’s abstract review. In addition, all new employees must be fully vaccinated against COVID-19 and provide Coke Canada with proof of vaccination. Please advise the Talent Acquisition team if you have any questions or concerns in regard to any of the foregoing once you are contacted for further consideration.