Supervisor

7 days ago


Saskatoon, Canada Swirl World Frozen Treats Full time

**Key Responsibilities**:

- Supervise and manage daily store operations
- Train and evaluate staff performance
- Assist the Store Manager with inventory control and ordering
- Handle customer service escalations
- Ensure compliance with health and safety regulations
- Assist the Store Manager with cash management and financial reporting
- Maintain quality standards for food preparation and service
- Develop and implement operational procedures
- Receive food orders and ensure proper storage
- Have the ability to take customer orders; process payments; stock refrigerators, freezers, and toppings stations; prepare fresh toppings and ice cream recipes

**Mandatory Requirements**:

- High school diploma or equivalent
- Fluency in English (written and verbal)
- Minimum 1 year of experience in customer service
- Minimum 1 year of experience with cash handling and inventory management
- Minimum 1 year of experience training staff
- Previous supervisor experience
- Valid driver's license and reliable vehicle
- Ability to lift boxes up to 20kg

**Preferred Requirements**:

- Previous supervisor experience in retail or food service
- Food service industry experience
- Food Safety Course Level 1 certification
- Post-secondary education in business or hospitality
- Strong leadership and communication skills
- Confident using a ladder

**Job Types**: Full-time, Permanent

Pay: From $17.00 per hour

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- Day shift
- Monday to Friday
- On call
- Weekends as needed

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-07-14


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