Service Department Co-ordinator
2 weeks ago
Landmark Home Solutions is a province wide window and door manufacturing company that has been in business for 35 years. Additionally, we are the official home renovation company for Costco Canada for windows and doors.
We are in immediate need for someone to work in our service department. Hours are Monday - Friday 8am-5pm -We offer a starting wage of $17.50/hr paid bi-weekly -Benefits after 3 months -Year-round work with no downtime -Advancement opportunities
**Requirements are as follows**:
- Strong customer service skills -Basic computer knowledge -Strong organizational skills -Assertive -A driven personality -Fluent in english -Prior window and door experience an asset but not a requirement
**What to expect**:Those working in our service department will find a fast-paced environment where the attention to detail along with organization will be key Each and every day will be faced with new challanges that will require problem solving, methodical thinking, planning and execution.
Our team of service co-ordinators are responsible for the handling of all service-related concerns stemming from customers of both Landmark Home Solutions and Costco Canada.
Upon completion of gathering the initial information, investigation will be required inorder to problem solve the service issue and then plotting the correct method of getting it rectified. Up to and including overseeing the scheduling and day to day running of our in-field service technicians.
**Salary**: From $17.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (required)
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