Patient Care Coordinator

1 week ago

Richmond Hill, Canada CPAP Direct Full time

**CPAP Direct** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a full time **Patient Care Coordinator **to join us at our **Richmond Hill, ON **location.

Working closely with clinicians and colleagues, this role is accountable for the administrative duties involved in the day-to-day operations of the clinic and includes responsibility for patient flow from 1st point of contact with the clinic including everything from greeting patients, to working with insurance providers to ensure timely processing of claims.

**Key Accountabilities**:

- General office administrative duties including managing appointments for patients and clinicians, processing doctor referrals, maintaining clinic inventory, etc.
- Overseeing patient account including initial set up, facilitating insurance claims, following up on warranty issues and processing accounts receivables.
- Perform data entry tasks.
- Confidentially manage patient accounts.
- Schedule patient visits and answer pre-visit questions, including billing questions.
- Discuss cost of service, insurance coverage, and payment options with the patient.
- Work as a team player to ensure each patient receives the best service possible.
- Maintain exam rooms for necessary supplies and materials. Ensure cleanliness.
- Schedule patient appointments and procedures according to established protocol.
- Greets patients and screens them for appropriate information.
- Maintain/review patient records, charts, and other pertinent information.
- Respond to/refer incoming patient phone calls.
- Perform other related duties as assigned.

**Qualifications**
- Minimum one-year healthcare experience (Medical Office Administration diploma or equivalent preferred)
- Must be fluent in Cantonese
- Additional languages are an asset
- Previous customer service experience is an asset
- Demonstrated interpersonal and communication skills
- Excellent organizational skills with attention to detail
- Ability to prioritize, problem solve and work as part of a team under mínimal supervision
- Computer skills, familiarity with Microsoft Office suite and/or Salesforce

We offer a fun and professional work environment, and competitive wages based on experience. If you are an administrative professional looking for a rewarding role then we look forward to hearing from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- What are your salary expectations for this position?

**Experience**:

- medical office: 1 year (required)

**Language**:

- Cantonese (required)

Work Location: In person

  • Production Coordinator

    1 week ago

    Richmond Hill, Canada Amico Patient Care Full time

    Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work we value our people and help to make each day enjoyable while still being...

  • Production Worker

    2 weeks ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Production Worker (Warehouse Environment) - Amico Patient Care** Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work we...

  • Quality Manager

    1 day ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Quality Manager - Amico Patient Care** **Richmond Hill, ON** The Amico Group of Companies develop medical products that enhance the quality of life and well-being of people all over the world. Amico is growing rapidly as a result of the introduction of many new and innovative products into the marketplace. We are looking for individuals who are excited by...

  • Patient Care Coordinator

    1 day ago

    Richmond, Canada Clinical Sleep Solutions Full time

    Clinical Sleep Solutions is a privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Vancouver. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their...

  • Patient Relations Coordinator

    4 weeks ago

    Richmond Hill, Canada Mackenzie Health Full time

    OverviewJoin to apply for the Patient Relations Coordinator role at Mackenzie Health.The Patient Relations Coordinator will address and investigate patient concerns in collaboration with staff, physicians and volunteers with the objective of satisfactory resolution.ResponsibilitiesManaging a workload effectively in a fast-paced environment.Addressing and...

  • Dental Patient Coordinator

    3 days ago

    Richmond Hill, Canada Cosmetic Family Dentist - Richmond Hill Full time

    **Position Overview**: The Dental Patient Coordinator plays a crucial role in providing exceptional customer service and administrative support in a dental office. This position serves as the first point of contact for patients and visitors and is responsible for managing appointments, coordinating patient information, and facilitating smooth communication...

  • Patient Care Manager

    1 week ago

    Richmond Hill, Ontario, Canada Mackenzie Health Full time $120,000 - $180,000 per year

    Job DescriptionThe Patient Care Manager, Perioperative Services will be responsible for the human and financial resources of the Peri-operative Services department and Pre assessment clinic at Richmond Hill site (MRRH), while meeting the departmental and corporate strategic priorities. This role will provide strategic development and administrative...

  • Production Coordinator

    4 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Join to apply for the Production Coordinator - Amico Patient Care role at Amico Group of Companies Responsibilities Developing schedules/plans to ensure efficient running day to day operations. Driving a culture of creativity, innovation and continuous learning. Ensuring team follows safe practices and awareness of hazards to prevent injuries to team...

  • Aide, Patient Care

    3 days ago

    Richmond Hill, Canada Romko Residences LTD Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Registered Apprenticeship certificate - Experience: 2 years to less than 3 years **Work setting**: - Nursing home/home for the aged **Tasks**: - Take patients' blood pressure, temperature and pulse - Serve meal trays and feed patients - Deliver messages, reports,...

  • Quality Inspector

    3 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast-paced production environment Position Title Inline Quality Inspector Responsibilities - Perform inline quality test and inspection - Record test data - Read and understand procedures and work instructions - Must be highly motivated and able to work with very...