Business Operations Associate

3 days ago

Thornhill, Canada EXOD International Full time

**Key Responsibilities**

**Sales Channel Operations**
- Manage day-to-day sales channel operations, including product offerings, pricing, and order processes.
- Coordinate with internal teams to ensure inventory availability and accurate sales forecasting.
- Analyze sales channel performance and implement strategies to optimize outcomes.

**Relationship Management**
- Build and maintain productive relationships with channel partners.
- Act as the primary point of contact, addressing partner needs and ensuring smooth communication.
- Provide tailored, consistent support to partners, helping them achieve shared goals.

**Market Insights & Sourcing**
- Conduct market research to identify trends and opportunities.
- Lead product sourcing initiatives, ensuring quality and compliance with regulations.

**Regulatory Compliance**
- Stay informed on business laws and regulations, including Health Canada compliance, and implement strategies to maintain compliance.
- Effectively communicate regulatory requirements to internal and external stakeholders.

**Data Analysis and Reporting**
- Create reports, analyses, and presentations using Microsoft Offfice tools (Excel, Word, PowerPoint, etc.).
- Utilize data effectively to support strategic decisions and communicate insights.

**Strategic Growth**
- Identify and pursue opportunities for financial growth and market expansion.
- Collaborate with leadership to achieve revenue and profitability targets.

**Qualifications & Skills**:

- Sales Channel Operations Expertise: Experience managing sales channels, including order processing, inventory coordination, and partner engagement.
- Strong Communication Skills: Native or near-native English proficiency, with the ability to navigate fast-paced discussions and articulate ideas clearly in a professional manner. Proficiency in Korean and/or familiarity with Korean culture is required.
- Market Research & Sourcing: Ability to analyze trends, source products effectively, and make data-driven decisions.
- Microsoft Office Proficiency: Advanced Excel skills are essential, along with proficiency in Word and PowerPoint for creating reports, analyzing data, and presenting insights.
- Regulatory Knowledge: Familiarity with business laws and compliance (e.g., Health Canada) is beneficial; willingness to learn is required.
- Education & Experience: Background in Business, Business Law, or a related field is preferred.

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thornhill, ON L3T 1L3: reliably commute or plan to relocate before starting work (required)

**Language**:

- Korean (required)

Work Location: In person

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