Dental Receptionist

1 week ago

Red Deer, Canada House Dental Centre Full time

Dental Receptionist

Position Summary:
About House Dental Centre:
Success Looks Like:

- Having patients properly checked in
- Ensuring patients are seated on time
- Updating patient information
- Ensuring patients are not only satisfied with their care, but are also highly impressed which leads to higher patient retention and referrals
- Participating in the daily sales training that is funded by the company
- Having an excellent understanding of the dental services our clinic offers

Objectives:

- Identify outstanding treatment
- Write 50-75 letters out per day
- Take patient photos
- Ensure the receptionist area is spotless at all times
- Making patients feel welcome
- Provide consistent follow ups and ongoing communication to ensure patient satisfaction
- Promote services offered to patients over the phone and in person
- Understand metrics and how it impacts further career opportunity and promotion
- Develop expertise within the dental field to ensure explanations to patients are easy to understand
- Represent House Dental at fundraising events in the community, and other events as needed

Competencies:

- Proven experience in sales, preferably in client facing industries
- Strong ability to meet and exceed daily targets
- Highly motivated, driven and hardworking
- Ability to multitask in a fast paced environment
- Excellent verbal and written communication skills
- Ability to sell treatment to patients and ensure the quality of care goes above and beyond patient expectations

Education and Experience:

- High school diploma preferred
- Minimum 1-2 years experience in a sales environment

Benefits with the Company
- Medical, Dental, Vision, Chiropractic, and Massage insurance for full time positions
- Paid Professional Development courses
- Vacation pay that increases with tenure
- Competitive Pay
- Short and Long term disability
- Bonus Structure Provided
- Opportunity to grow within the company

Physical Requirements:

- Must Be able to sit at a computer for prolonged periods of time

Commitment to Diversity:
**Job Type**: Full Time

Compensation Package:
Bonus Structure

Schedule:
Monday-Friday

Occasional Weekends

Work Location:
In person

Pay: $16.00-$20.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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