Training and Development Specialist

3 days ago

Calgary, Canada Alberta Central Full time

**COMPANY OVERVIEW**

The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV’s goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure.

**ROLE SUMMARY**:
**KEY RESPONSIBILITIES**
- Provide leadership for developing and directing training initiatives for PPJV’s customers and employees.
- Identify gaps in product knowledge and new processes by completing training needs assessment with clients.
- Identify relevant training methods including instructor-led training, web-based training, video training, eLearning, and train the trainer sessions.
- Research, design, and deliver training that is efficient and effective.
- Ensure client needs and training objectives are met to ensure a positive impact on the organization.
- Participate in project team meetings as assigned.
- Coordinate and prepare the training facilities, including training systems.
- Create and manage training schedules.
- Evaluate and measure training success, continuously improving methods and delivery.
- Maintain knowledge of trends and current & emerging technology in related discipline.
- All other duties as assigned

**KEY SKILLS AND EXPERIENCE REQUIREMENTS**
- Minimum 5 years of direct work experience as a corporate trainer in the financial industry.
- Direct knowledge of instructor-led, web-based and video training methodologies.
- Direct experience assessing training needs, creating training materials to fulfill those needs, and then delivering the training.
- Excellent at creating high quality presentations using a variety of technologies (e.g. Zoom, Teams, Microsoft PowerPoint, Slido).
- Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
- Demonstrated ability to train, coach, evaluate, and improve others.
- Able to custom-fit training materials around individual needs.
- Excellent listening, observing, and questioning skills.
- Some travel may be required.

**THE ENVIRONMENT**

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

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