People and Culture Coordinator

**Competition**:

- 240-25

**Department / Unit**:

- People and Culture

**Position Type**:

- Full Time

**Bargaining Unit**:

- Non-Union

**Posting Date**:

- 2025-08-22 11:00

**Headwaters Health Care Centre. One Community, Caring Together.**:
We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home.

We are looking for a People & Culture Coordinator to work with our People & Culture Department to help us continue in our mission to serve our community with Kindness, Accountability, Respect, and Teamwork.

The People & Culture Coordinator supports organizational operations by cultivating and maintaining strong client relationships while providing a high level of excellent service. This role is responsible for coordinating, administering, and assisting in the evaluation of people and culture services. Areas of involvement include recruitment, orientation/on-boarding, record/file management, benefits administration, training, labour/employee relations, policies and procedures and management of data in various People & Culture related systems. This position reports to the Manager, People & Culture.

**Position Responsibilities**:

- Accurately manages employee life cycle in accordance with hospital policies, collective agreements, legislative guidelines, and procedures with a high level of attention to detail.
- Manages employee files in accordance with policies and procedures, ensures employee files are complete.
- Conducts routine audits of benefits, new hire files and other audits as required.
- Ensures accurate entry of new enrollments, status updates, package updates, and terminations for all benefit programs including Benefit Providers and Healthcare of Ontario Pension Plan (HOOPP).
- Provides employees with applicable benefit packages and assists with any questions/inquiries.
- Maintains Voluntary Life Insurance tracker including calculation of annual updates to premiums and subsequently updating system (Meditech) profile and preparing correspondence to notify employees of any changes to premium rates.
- Prepares Paid Up Life Insurance policies for benefit provider.
- Tracks employee leave information and completes applicable system changes through the progressive stages of Short-Term Disability (STD), Employment Insurance and Long-Term Disability (LTD).
- Prepares compliance reports for mandatory training and performance reviews.
- Prepares reports as required.
- Manages Mandatory Training and Education and Tuition Assistance programs ensuring employees are eligible and have provided all required documentation, facilitates appropriate approvals, tracks training, and liaises with Accounts Payable for reimbursement.
- Reviews policies and procedures and provides feedback.
- Assists in the facilitation of labour-management meetings; prepares agendas and minutes.
- Facilitates and actively participates in various P&C initiatives such as job fairs, open house events, wellness, recognition events etc.
- Prepares letters for mass distribution to active, leave and terminated employees.
- Orders office supplies through suppliers when required.
- All employees of Headwaters Health Care Centre (HHCC) are responsible to contribute to a
- transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by HHCC.
- Performs other related duties as assigned.

**Qualifications**:

- Successful completion of college diploma in Human Resources Management.
- Minimum of three (3) years of related experience in Administrative and/or Student Management, and/or Human Resources related field
- Highly resourceful, solution-oriented and excellent problem-solving skills
- Strong knowledge of MS Office (Outlook, Word, Excel, PowerPoint, etc.)
- Superior customer service and interpersonal skills
- Excellent organizational and time management skills with the ability to be flexible and work within tight time constraints in a fast-paced environment
- Ability to work effectively and independently in a team setting with mínimal supervision
- Demonstrated knowledge of relevant legislation including Employment Standards Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, Occupational Health & Safety Act, Workplace Hazardous Materials Information System and Ontario Labour Relations Act (OLRA)
- Available to work occasional evenings or weekends at special events and meetings

**Hours of Work**:37.5 hours per week, Monday to Friday

**Hiring Salary Range**:Compensation is commensurate with experience.

**Why Headwaters?**
Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community.

We offer a wide range of employee perks, for