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Leasing Specialist
2 weeks ago
The Leasing Specialist will consistently deliver distinctive customer service and exceptional operational performance in order to meet defined deliverables and goals. This position has a complete understanding of Devon’s marketing and leasing strategy and performance targets and works in conjunction with the Leasing Manager to realize these objectives.
**About the role**:
- Vehicle allowance
- Extended health and dental
- Paid time off (3 weeks)
**Responsibilities**:
- Monitor all advertising, media channels, promotional programs and signage for assigned properties to ensure advertisements are up to date. Reporting any discrepancies to the Leasing Manager.
- Schedule appointments for property viewings, maintain the prospective tenant database and ensure all leads are documented and responded to in a timely manner.
- Maintain comprehensive knowledge of the properties including availability of suite types and layouts, common areas, amenities of the building(s) and the surrounding neighborhoods.
- Inspect vacant suites daily to ensure they are in excellent condition for showing.
- Proactively qualify residents while matching them with suites that accurately meet their needs.
- Ensure a strong prospect experience from initial contact, communication, screening, to move-in day.
- Proactively ensure leasing targets are met by executing leasing strategies to attract desirable tenants.
- Contact and follow up with prospects and applicants throughout the leasing process.
- Adhere to internal applicant screening policies.
- Provide superior customer service, effectively and fairly handle requests from prospects and involve the Leasing Manager or Property Manager when necessary.
- Attend weekly leasing meetings and engage as a team on opportunities to improve unit marketability and traction.
- Ensure compliance with all legislation (i.e. BC Residential Tenancy Act, Fire Code, Occupational Health and Safety Act, and BC Real Estate Services Act).
**Qualifications**:
- Degree or diploma in related field such as Marketing, Business Administration, Commerce or Communications is preferred, or equivalent combination of education and experience.
- A minimum of 1-year experience in residential property management, real estate sales or marketing, hospitality, seniors housing, or other relevant industries.
- An understanding of all applicable laws, legislation and rights concerning resident-landlord relations.
- Knowledge of the BC Residential Tenancy Act.
- Computer proficiency, including MS Office, Excel, Outlook and Adobe Acrobat is required, and the desire and ability to learn new systems property management system.
- Data analytic skills and proficiency with numbers.
- Strong communication and presentation skills with the ability to develop cooperative working relationships at all levels.
- Strong attention to detail, time-management, prioritizing, and multi-tasking skills.
- Extremely well organized, disciplined, and able to work well in a busy team environment.
- Proven customer service skills with the ability to listen to others, collaborate and resolve conflict.
- Excellent interpersonal skills in dealing with internal and external stakeholders, clients and other professionals.
- Detail oriented with ability to work independently and prioritize workload.
- Demonstrate a high level of integrity and professionalism.
- Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment.
- **Requirements of the Leasing Specialist role**:
- A valid driver’s license and access to a vehicle at all times.
- Ability to work flexible hours.
- We offer competitive compensation packages and opportunities for professional growth within our organization. If you are a motivated individual with a passion for maintaining high-quality buildings, we encourage you to apply.
, Permanent
- Salary: $55,000 per year + commissions
