Network Analyst

**Summary**
- Gateway Services Inc. is North America's leading provider of pet aftercare services to veterinary clinics and pet parents. Gateway Services is committed to exceed our customers’ expectations striving to provide unparalleled service and peace of mind by providing RESPECTFUL and ethical pet aftercare, treating each pet in our care with the utmost DIGNITY, as if it were our own. Each of our Team Members live these values every day and through this commitment we are confident we can exceed expectations.
- As the world around us changes in ways, and at speeds, unimaginable when Gateway Services Inc was founded almost 26 years ago, it’s important that, as a business, we continue to evolve and adapt accordingly. More than ever before, we rely on technology to run our business, provide solutions for our end users & Partners. We are always looking for smart, talented people to fuel our success and who have a passion for growth. Everyone at Gateway makes a meaningful impact, challenges conventional wisdom, and has fun, too. Respect, integrity, and teamwork are all part of our cultural DNA. We embrace curiosity and diversity because it makes us stronger. Our environment is fast paced, but we find time to give back to our community.

**About The Role**

To provide innovative technical solutions with expertise in architecture of infrastructure systems, hosting, networking, and cloud integration. To document and maintain a library of technical assets, lifecycle, and architecture documentation to support new and current deployments with the goal of continuous improvement. This position is accountable for Oversees data communications within the regional network; implements, configures, coordinates, controls, maintains, supports, and monitors usage of the network; maintains and repairs network components; provides end-user support for network and hardware issues; consults with other staff as a technical resource for client departments during the planning and implementation of custom networks. Position is also responsible to monitor and maintain Security of network/ domain. The Security Analyst is a front line Operations Center role, supporting our security services around the organization. The SA is an internal triage analyst who assesses inbound security data and communications, dealing with straightforward tasks and escalating to management as needed.

**Hybrid Role**: Requires in-office attendance per manager's discretion.

**What You’ll Do**
- The Network Analyst assists in designing, implementing, and maintaining the networks by managing network IP addresses, communicating network information and requirements to connect hosts onto the network, and installing, upgrading, and maintaining network routers, switches, firewalls, wireless access points, wireless controllers, other network devices and servers.
- Contribute to the successful implementation of architectures, frameworks, and IT standards.
- Maintains and manages IP addresses, DHCP servers, Domain Name Services (DNS), Radius, and other servers and software systems on both physical and hypervisor server environments.
- Maintains the integrity of the network by installing, upgrading, and maintaining network routers, switches, wireless, VPN, firewalls, and other devices at current operating system levels as provided by the manufacturer, working with vendors to diagnose and resolve network problems, operating and configuring protocol analyzers to diagnose problems, analyzing captured data using network protocols to determine problems, and using network monitoring software to detect network conditions requiring corrective action or performance tuning Assists with the integration, maintenance, and problem resolution of network services and wiring infrastructures by working with other networking and telecommunications staff, user support entities, vendors, and end-users including University contractors and guests.
- Ensures accurate records are kept of network components, maintenance activities, network connections, accounts, and inventory.
- Helps to ensure the availability of computer resources by assisting with disaster prevention and recovery efforts caused by events like power outages, hardware failures, etc.
- Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
- Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the Director of Networking.
- Contributes to the overall success of Information Services by performing all other essential duties as assigned.
- Position involves evaluating log files from different sources such as network traffic logs, firewall logs, Domain Name System (DNS) and several others to locate the possible threats to network security. The professional is