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Commercial Service Technician

3 weeks ago

Cambridge, Canada Kal Tire Full time

**Commercial Service Technician**

If you have a strong desire to be in the commercial tire industry, have a passion for people, and understand the true value of good customer service, we have an opportunity for you. Kal Tire is seeking a Commercial Tire Technician to join our busy team in Cambridge, ON. While using your excellent customer service skills, you will be responsible for providing shop service, off-site fleet service, and on-call roadside assistance after business hours.

**Responsibilities**:

- Troubleshoot, repair, and perform service work on commercial tires and wheels including removing wheel assemblies, dismounting tires, balancing, inflating and installation, reinstallations, and diagnostics.
- Conduct routine tire inspections and maintenance services to ensure proper tire inflation, tread wear, and overall conditions.
- Answer service calls to provide tire-related assistance for commercial vehicles stranded on the road.
- Interact with customers in a friendly professional manner. Listen to their tire-related concerns, provide advice, and recommend appropriate options based on their vehicle type, usage, and budget.
- Communicate effectively to explain tire services performed and any additional recommendations for maintenance and repair.

**Job Requirement**
- A valid Driver’s Licence
- Mechanical aptitude and problem-solving attitude.
- Strong attention to detail and accuracy in performing tire services.
- You are a self-starter dedicated to maintaining a positive, collaborative, and constructive workplace.
- Comfortable working with mínimal supervision.
- Enjoy creating positive and building long-term relationships.
- Ability to excel in a physical environment and comfortable lifting 50lbs at shoulder height.
- Safety mindset, willing to wear all required PPE, and follow all safety procedures

**We offer**
- A full-time permanent position of 40 hours per week, including overtime
- Competitive wages are between $20 to $25 per hour, depending on experience and we offer a clear path for career advancement with wage increases along the way.
- Comprehensive medical and dental benefits
- Employee assistance program
- Defined contribution pension plan, and a group RRSP/DPSP matching program.
- Discount on tires and mechanical services.
- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

**Hiring Process**

Upon shortlist, you will be contacted by a member of our team and invited to an onsite interview with a possible walkthrough of the store including the service area so please dress accordingly. Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.

**Our Inclusive Culture